Default Risk Account Manager
Default Risk Account Manager
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Job Description
Default RiskAccount Manager
Field-Based (London & South East of the UK - From Brighton up to Luton and across to Margate/Ramsgate)
37.5 hours per week (Monday Friday 09:00 17:00)
35000 - 40000 plus company car
Accelerate your career with a company that leads the way!
NextGear Capital UK & Ireland part of Cox Automotive is the UKs leading provider of Stocking Plans for independent and franchised dealers. Since 2014 weve supported over 2000 dealers partnering with two-thirds of UK auctions and a wide network of wholesale sources.
We help dealers buy manage and sell vehicles more effectively with flexible cost-efficient Stocking Plans tailored to their needs.
Why Join Us & Whats In It For You
As a Cox Automotiveteam member youll have access to a wide range of benefits including exclusive discounts cashback offers and our brilliant peer to peer recognition scheme. And theres even more to enjoy:
- Option to buy additional holiday days
- Your birthday off every year -paid
- One annual Well-Being Day for you to relax and recharge
- One paid Charity Day to give back and support a cause that matters to you
- Opportunities for career progression across the Cox Automotive network
- Competitive pension scheme
About The Role
Reporting to the Senior Risk Support Manager this is a field-based role offering the flexibility of mainly remote working with occasional visits to our Chester Head office. As a Default Risk Account Manager youll have the exciting opportunity to cover a wide patch (London & South East of the UK - from Brighton up to Luton and across to Margate and Ramsgate)Youll need to be comfortable with travel with occasional overnight stays and youll play a key role supporting our dealer network across this diverse and dynamic area.
Your time will be spent:
40% Negotiating with and collecting from customers
40% Coaching training and supporting dealers
20% Reporting and administration
This is a varied role where youll combine negotiation skills relationship-building and risk management expertise to support our dealer network.
What Youll Be Doing
As a Default Account Manager youll play a key role in protecting NextGear Capitals investment whilst supporting our dealer network. Youll assess dealer health by analysing risk indicators stock positions and account performance before collaborating with head office to decide the best course of action.
Your responsibilities will include:
- Risk assessment & decision-making Evaluate accounts determine whether to support recover or exit relationships and report findings for collaborative decisions.
- Account recovery & resolution Execute tailored action plans from collections tactics to recovery strategies ensuring the effective disposition of floored inventory where needed.
- Dealer coaching & rehabilitation Re-educate and guide dealers back to compliance focusing on sales administration and best practice to strengthen their performance.
- Collaboration Work closely with office-based Risk teams and local field colleagues to deliver training support and account management strategies.
- This role combines analytical thinking negotiation and relationship management. From spotting early warning signs to driving resolution youll make a real impact on both dealer performance and our business success.
What Were Looking For
Were looking for a confident driven professional who can combine risk management with relationship-building. To succeed in this role youll bring:
- Proven skills in negotiation collections and resolving account issues.
- Experience conducting direct dealer collections on an assigned portfolio (field-based recovery experience is a plus).
- The ability to work remotely whilst maintaining open proactive communication with office-based colleagues.
- Excellent organisational skills with the ability to prioritise plan dealer visits and escalate issues when needed.
- Willingness and flexibility to travel across London & South East of the UK - from Brighton up to Luton and across to Margate/Ramsgateincluding overnight stays early starts/late finishes when required.
- IT proficiency especially in Microsoft Excel and Word.
- Confident communication skills - both verbal and written with the ability to engage at all levels.
- A professional enthusiastic approach with strong attention to detail.
- A collaborative mindset - a team player who is equally capable of working independently.
- Knowledge of the automotive industry would be advantageous although not essential.
Were Committed to Inclusion
We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.
Ready To Join Our Team & Make A Difference
Apply now and drive your career forward with one of the automotive industrys most trusted names.
STRICTLY NO AGENCIES PLEASE
We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.
Who we are
Cox Automotive is the worlds largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers fleets and retailers.
Our businesses are organised around our customers core needs across vehicle
solutions mobility remarketing funding and retail.
The Benefits
Testimonials
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Ann Fairbanks
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Gemma Hepple
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Documents
Required Experience:
Manager
Employment Type
Full-Time
