Operations Process Analyst
Operations Process Analyst
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$ 57760 - 124170
1 Vacancy
Job Description
Duties & Responsibilities
The Operations Process Analyst role will create update and organize process improvement and risk mitigation projects. This role will assist productivity and/or effectiveness of operations teams as well as risk mitigation through implementation of automation and/or risk mitigation strategies. Accountable for a range of tactical and strategic responsibilities including automate metric reporting automating processes assist with training on new processes and analytics. Studies organizational processes and operations to develop quality and efficiency improvements while seeking to mitigate risk.
Specific duties include:
- Partner with operations teams to learn and implement automation and process improvements designed to increase efficiencies and reduce risk.
- Gathers data for key performance indicators for functions being reviewed evaluates current state and proposes future state goals and objectives.
- Provide ongoing analysis of operations risk performance identify efficiency opportunities apply proper hypothesis testing and make insightful recommendations.
- Standardize reporting and create dashboards with emphasis on efficiency effectiveness and business impact. Deliver ongoing operational key performance metrics; create automated and ad-hoc custom reports to analyze productivity.
- Utilize Business Transformation tools (RPA OCR Workflow etc.) to identify opportunities and solutions.
- Identify optimization solutions to business problems including process and technology-based solutions and enabling measurable sustainable change.
- Develop strategic partnerships with business partners to understand business requirements operational capabilities products/services customer experience and ongoing business performance.
- Other duties as assigned.
Knowledge & Skills
MINIMUM:
- Demonstrates excellent analytical and quantitative skills; able to generate insights from data and translate into actionable changes
- Team player with a strong work ethic
- Demonstrates excellent written and verbal communication skills
- Willingness to lead listen provide insight and direction on process improvement initiatives
PREFERRED:
- Hands-on process improvement abilities
- Problem solving mindset
- Self-motivated and Achievement orientation
- Ability to manage multiple projects
- Ability to communicate effectively across the operations department
- Strategic thinker who is tech savvy
Influencing change management skills
Requirements
MINIMUM:
- Bachelors degree or equivalent
- Four (4) plus years processing analysis & modeling experience
- Any combination of education skills and experience that will provide an equivalent background.
PREFERRED:
- 2 years of financial services industry experience
- Knowledge of workflow technology
- Knowledge of Microsoft Power Platform (Apps Query BI Automate)
- Knowledge of Tableau and/or SQL
- Experience with RPA VBA Workflow and Macros
Hybrid Schedule: Monday through Thursday in office / Friday remote
Compensation Range:
$57760.00 - $124170.00The posted compensation range on this listing represents UMBs standard for this role but the actual compensation may vary by geographic location experience level and other job-related addition this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information
UMB offers competitive and varied benefits to eligible associates such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical dental vision and other insurance coverage; health savings flexible spending and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Are you ready to be part of something more
Youre more than a means to an enda way to help us meet the bottom line. UMB isnt comprised of workers but of people who care about their work one another and their community. Expect more than the status quo. At UMB you can expect more heart. Youll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing no matter what. And expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race color religion sex (including gender pregnancy sexual orientation and gender identity) national origin age disability military service veteran status genetic information or any other status protected by applicable federal state or local law. If you need accommodation for any part of the employment process because of a disability please send an e-mail to to let us know the nature of your request.
If you are a California resident please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.
Required Experience:
IC
Employment Type
Full-Time
