Senior Manager, Service Operations Planning & Inventory Optimization
Share
Job Location:
San Jose, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
NetApp is seeking a strategic and data-driven Senior Manager to lead a high-performing team responsible for analyzing shipment data and optimizing inventory levels of spare parts and accessories across our global distribution centers and depots. This role is critical to ensuring service excellence operational efficiency and customer satisfaction in our storage product business.
Responsibilities
- Team Leadership & Development: Lead mentor and develop a team of analysts and planners focused on service logistics and inventory optimization.
- Data Analysis & Insights: Oversee the analysis of shipment and usage data to identify trends forecast demand and drive decisions on inventory levels and part availability.
- Inventory Planning & Optimization: Develop and implement strategies to maintain optimal inventory levels of spare parts and accessories balancing cost availability and service level targets.
- Collaboration & Stakeholder Engagement: Partner with Product Management Engineering Customer Support and Global Logistics teams to align inventory strategies with business goals and product lifecycle changes.
- Process Improvement: Drive continuous improvement initiatives in forecasting accuracy inventory turnover and depot performance using industry best practices and advanced analytics.
- Technology & Tools: Leverage ERP planning systems and analytics platforms to enhance visibility and decision-making across the service supply chain.
Job Requirements
- 10 years of experience in supply chain logistics or service operations within the high-tech industry with a strong focus on storage products.
- People Mangementand Team leadership experience.
- Proven track record in inventory planning data analytics and team leadership.
- Deep understanding of service business models reverse logistics and spare parts management.
- Strong analytical skills with proficiency in tools such as Excel SQL Tableau or similar.
- Excellent communication collaboration and stakeholder management skills.
Preferred Experience
- Experience with NetApp products or similar enterprise storage solutions.
- Familiarity with global distribution networks and depot operations.
- Knowledge of service level agreements (SLAs) and customer support metrics.
Education
Bachelors degree in supply chain management Business Engineering or related field; MBA or advanced degree preferred.
Compensation:
The target salary range for this position is 163200 - 243100 USD. The salary offered will be determined by the candidates location qualifications experience and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards reflecting a variety of factors and include a comprehensive benefits package. This may cover Health Insurance Life Insurance Retirement or Pension Plans Paid Time Off (PTO) various Leave options Performance-Based Incentives employee stock purchase plan and/or restricted stocks (RSUs) with all offerings subject to regional variations and governed by local laws regulations and company policies. Benefits may vary by country and region and further details will be provided as part of the recruitment process.
Required Experience:
Senior Manager
Key Skills
- Customer Service
- ABAP
- Apps
- Electronics Engineering
- Large Account Management
- Client Services
About Company
Turn a world of disruption into opportunity with intelligent data infrastructure from NetApp. Realize seamless flexibility—any data, any workload, any environment—with the only enterprise-grade storage service embedded in the world’s biggest clouds.
