Manager, Analytical Centre

Job Description

ROLE RESPONSIBILITIES

• Identify and evaluate Business Unit needs by leveraging business and industry knowledge translate these needs to execution of analytics and insight solution.

• Responsible for (leading the team of) building and sharing reports and dashboards in customer engagement sales behaviors customer insights and digital campaigns performance.

• Responsible for defining a comprehensive measurement framework and provide recommendations for enhancement

• Understand how to help sales force to improve their effectiveness empowered by digital metrics and insights to improve customer experience & coverage.

• Leverage the expertise in data analysis and visualization tools to recommend and implement the best solutions for solving specific business problems

• Work closely with digital platform owners to ensure data quality structure and consistence is well suited for required analysis needs.

• Success in the role is demonstrated by the ability to collaborate with business units I&A IT and drive improved digital customer engagement.

• Bachelors degree in Statistics Math Data Science Marketing or related disciplines. Overseas education or working experience is preferred.

• 7-10 years work experience in Data BI Analytics and Insight in MNC focus but not limited in Customer Business or Market areas.

• Strong strategic & analytical thinking business-oriented mindset married with an entrepreneurial approach to getting things done is critical.

• Ability to translate analysis insights into actionable recommendations and strategies for marketers Ability to explain/present complicated analytical methodology and result

• Experience in Data Analysis Visualization and reporting developing reports and dashboards using Power BI Tableau Qlik View or similar tools

• High level of attention to detail

• Mature strong ability to build trust with and influencing internal and external business partners. Ability to communicate information to stakeholders at all levels in an effective and courteous manner

• Team working capability with cross functional departments leadership and ability to motivate and manage a team.

• Effective working in a fast paced and fluid environment that requires strong ownership bias for actions ability to prioritize and deliver high quality results.

• Excellent English oral and written communication skills

R367503

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