Scope:SEE Region IT environment with main focus on Austria and Hungarys BV business.
Role Purpose:
- Responsible for the local IT business continuity perform 2^ level IT support
- IT infrastructure admin and compliancy in cybersecurity/licensing/policies
- Organize local IT professional partners and collaborate with Corporate IT/IS teams
- Performs its work within BV quality assurance system the Code of Ethics and BV Policies
Key Responsibilities:
- Ensures business continuity through availability accuracy security compliancy
- Performs 2^ level support monitor and maintain IT performance
- Manages network LAN/WAN admin; HW/SW installation configuration monitor
- Adapts the systems within prescribed standard
- Identifies analyzes and report system anomalies to appropriate professionals
- Keeps endpoints compliant with BV Corporate policies: configuration cybersecurity software
- Configures user accounts access rights member groups
- Supplies training and procedures instructions and 2 level support
- Maintains IT procedures and instructions
- Actively partecipate the deployment of Corporate and Regional IT initiatives
- Collaborates with all Corporate teams for issues resolution
- Performs system administration for databases if needed locally
- Tests SW solutions and enhancements according with infrastructure/endpoint needs
- Collaborate with IT team and other support functions (personnel finance..)
- Keeps licensing rules compliancy
- Manage and mantain up to date IT assets inventory
- Actively partecipate to the preparation of IT budget
- Monitor costs in line with budget (support Finance in actual vs budget monitor)
- Works for cost effectiveness with local IT service agreements and technological solutions
- At the request of N1 performs other tasks for the successful and efficient operation of the company
- Be sponsor for the adoption of cloud technologies.
- Manage the Cloud enviroment.
Professional requirements:
- 5 years experience job related : Helpdesk Local IT IT expert
- Experience in subjects related: Mobile devices Active Directory IT projects databases
- Expertise in: Physical & Virtual server admin OS network security MS admin O365
- Ability to work in remote international teams
- Ability to communicate and keep positive relationship with users and colleagues
- Expertise in cloud : AWS solutions preferred
Required educational levels:
- Higher education with Information Technology specialization
- English Language Fluent
- Any job related certificate and training (PMI ITIL AWS )
- Driving license category B (cars) and availability to travel across Austria Hungary South Germany Switzerland.
Competences profile:
- Customer orientation attitude (internal and external)
- Team-work oriented readiness to support
- Understanding of hierarchies and governance rules
- Proactivity agility initiative organization conceptual thinking
- Analytical skills
- Proactive in keeping updated on IT technologies
Required Experience:
Unclear Seniority