Staff IT Engineer, End User Computing & ManufacturingLab IT
Staff IT Engineer, End User Computing & ManufacturingLab IT
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$ 115800 - 173800
1 Vacancy
Job Description
Location
Must be local to San Diego CA. This role is 100% onsite.
Summary
The Staff IT Engineer for End User Computing (EUC) & Manufacturing/Lab IT will server a critical role within our global organization. This position is based in our San Diego office and reports directly to the Senior IT Manager of GIS End User Computing & Manufacturing/Lab IT.
In this role you will be responsible for a broad range of IT functions including system design analysis evaluation testing debugging and the implementation of repairs upgrades and modification. You will also diagnose and resolve technical issues to maintain optimal system performance. Additionally you will oversee enterprise infrastructure platforms to identify performance concerns and ensure system integrity. Your responsibilities will include leading the planning and execution of business challenges analyses leveraging automated system solutions to drive operational efficiency.
You will provide advanced engineering support and administration for managed endpoint platforms and services including Intune SCCM and Jamf. This role also includes supporting endpoint provisioning and lifecycle management across manufacturing and lab environments. The ideal candidate will have hands-on experience in designing developing and maintaining automated deployment pipelines that ensure consistent configuration security compliance and operational efficiency across diverse enterprise and specialized IT settings.
This position plays a vital role within the Global IT End User Computing team contributing to the shared responsibility for maintaining system availability and ensuring optimal performance across enterprise environments including support for manufacturing and Lab IT operations.
Key Responsibilities
Endpoint Management and Configuration
- Configure and manage Intune features such as Configuration Profiles Compliance Policies and BitLocker encryption.
- Deploy and manage applications across Windows macOS iOS and Android platforms.
- Coordinate and execute the installation of client and department specific applications and systems.
- Create manage and maintain software deployment packages and operating systems.
Automation and Scripting
- Develop and maintain PowerShell scripts to automate endpoint provisioning system configurations and routine tasks.
- Design and build deployment pipelines for efficient and scalable endpoint management.
Troubleshooting and Technical Expertise
- Diagnose and resolve complex end-user endpoint issues within an enterprise environment especially after initial triage by other teams.
- Work on complex assignments requiring in-depth evaluation of diverse technical factors and procedures.
Project and Operational Management
- Manage projects with accountability for timelines milestones resources budgets and documentation.
- Thrive in a fast-paced environment demonstrating agility and adaptability to shifting business and functional demands.
- Participate in a follow-the-sun on-call rotation to support global operations.
Collaboration Leadership and Mentorship
- Partner with IT and business project teams including GIS End User Services and Information Security.
- Improve internal and external working relationships and establish networks with key contacts beyond immediate areas of expertise.
- Train and mentor
Security and Compliance
- Collaborate on global security initiatives with cross-functional teams.
- Demonstrate a comprehensive understanding of endpoint security across laptops desktops and mobile devices.
Reporting and Integration
- Experience in Service Now and its integration points for asset tracking incident management and workflow automation.
- Enhance reporting capabilities to support compliance performance monitoring and operational insights.
Requirements
- Minimum 8 years of relevant IT experience in enterprise environments.
- Proven experience managing SCCM and Microsoft Intune for endpoint provisioning compliance and application deployment.
- Advanced proficiency in Active Directory and Azure including OS provisioning software packaging image management GPOs and configuration profiles.
- Strong experience with Windows Server administration and support.
- Extensive knowledge of developing and managing desktop operating systems (Windows and macOS).
- Proficiency in scripting languages such as PowerShell or Bash for automation and system configuration.
- Working knowledge of Jamf for Apple device management.
- Familiarity with AWS Workspaces Microsoft Azure Services Virtual Apps and Desktops.
- Understanding of AWS infrastructure and services for cloud native endpoint environments.
- Articulate and persuasive oral and written communications skills.
- Ability to work independently with minimal supervision while collaborating efficiently across teams.
- Experience working with Service Now and its integration points for asset tracking and incident management
- Exceptional analytical strategic thinking and problem-solving abilities with strong focus on customer service.
- Capable of identifying and executing process improvement initiatives.
- Demonstrated ability to thrive in a fast-paced agile environment adapting quickly to changing business and functional demands.
Preferred Education/Skills
- Bachelors degree from an accredited college or university or equivalent work experience
- Microsoft certifications
- AWS certifications
- Jamf certifications
- Service Now accreditation
- ITIL Foundation
#LI-ONSITE
The estimated base salary range for the Staff IT Engineer End User Computing & Manufacturing/Lab IT role based in the United States of America is: $115800 - $173800. Should the level or location of the role change during the hiring process the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including but not limited to an individuals qualifications location where the role is to be performed internal equity and alignment with market data. Additionally all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work including access to genomics sequencing family planning health/dental/vision retirement benefits and paid time off.We are a company deeply rooted in belonging promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation Illumina has always prioritized openness collaboration and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay regardless of gender ethnicity or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences increase cultural awareness and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy military or veteran status citizenship status and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local state and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local state and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process please contact To learn more visit: The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.
Required Experience:
Staff IC
Employment Type
Full-Time
