To identify triage and respond to patient and family needs. On-call social worker should provide responsive social work support for patient and family needs.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Be available by telephone or cellular telephone and respond within 15 minutes
Communicate with on-call team members and patient care unit staff on regular basis
Evaluate the physical financial psychological spiritual and pre-bereavement needs of the patient/family in coordination with interdisciplinary team
Complete patient admission visit and psychosocial admission assessment for new patients
Assist in assessing patient appropriateness for services
If patient not appropriate recommend other services available and refer to community agencies as appropriate
Educate the patient and family about Hospice services
Assess the financial resources of the patient and family and instruct them on coverage for Hospice services i.e. Hospice Medicare/Medicaid benefit Medicare private insurance as appropriate
Report patient/family information to the Support Services Team Coordinator
Update primary team on patient status
Develop plan of care with goals defined by the patient/family and hospice interdisciplinary team
Provide social work services according to patient plan of care
Communicate patient changes or family needs to volunteer chaplain massage therapist and minister if applicable
Support individual coping mechanisms and facilitate constructive expression of feelings and concerns
Provide support at time of death when appropriate
Notify volunteer chaplain/minister and other staff at time of death if applicable
Attend funeral or receiving to provide support to family
Other duties as assigned
Providing a loving, caring atmosphere for the terminally ill, their caregivers, and families. Relieving the emotional and physical pain of those who are in need.