drjobs Mgr-Hospitality Services

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Job Location drjobs

Memphis, TN - USA

Yearly Salary drjobs

$ 65520 - 114400

Vacancy

1 Vacancy

Job Description

At St. Jude Childrens Research Hospital we believe that every detail of the patient family and employee experience matters including the food and hospitality we provide. We are seeking a Manager of Hospitality Services (Sous Chef Manager) to lead daily foodservice operations across campus ensuring excellence in culinary quality service delivery and guest satisfaction.

Schedule: Weekdays with some weekends and holidays

  • Lead & Develop Teams: Oversee daily activities of foodservice staff assigning work scheduling shifts and fostering a collaborative high-performance culture.
  • Oversee Culinary Operations: Manage campus-wide dining and catering services ensuring menus are consistently executed with creativity and attention to detail.
  • Plan Menus & Events: Develop cafeteria and catering menus based on established standards customer demand and industry trends ensuring cost alignment with departmental goals.
  • Ensure Culinary Quality: Monitor food taste quality and presentation and adjust recipes and execution as needed to maintain St. Judes culinary standards.
  • Support Catering & Events: Coordinate catering functions and special events to deliver exceptional guest experiences.
  • Manage Resources: Oversee inventory equipment and budget performance; implement retail programs in line with foodservice standards.
  • Promote Safety & Compliance: Ensure adherence to food handling sanitation safety and regulatory requirements.
  • Train & Mentor: Provide training on culinary techniques equipment operation and safety; conduct performance evaluations and support staff development.
  • Collaborate Across Campus: Partner with leadership stakeholders and other departments to deliver seamless hospitality experiences.
  • Drive Operational Excellence: Implement financial and administrative controls monitor costs and revenues and support innovation in foodservice delivery.

What Were Looking For

  • Strong background in foodservice or culinary management (hospitality healthcare or large-scale dining experience preferred).
  • Proven ability to lead and inspire diverse teams in a fast-paced environment.
  • Experience with menu planning catering cost control and event execution.
  • Knowledge of food safety sanitation standards and regulatory compliance.
  • Excellent organizational communication and customer service skills.

Minimum Education and Training

  • High School Diploma or GED required.
  • Bachelors degree in Business Hospitality Food Service Management or a related field preferred.

Minimum Experience

  • 5 years of progressively responsible food service experience.
  • 2 years of supervisory or people management experience preferred.
  • Experience managing projects/processes end-to-end including resource planning communication and collaboration with internal and external stakeholders.
  • Experience developing and implementing process improvement initiatives.
  • Experience presenting in team meetings and/or to senior leadership.
  • Demonstrated success and proven performance in earlier roles.

Licensure Registration and Certification

  • Required by SJCRH: ServSafe Food Protection Manager Certification (or another ANSI-accredited Food Protection Manager Certification) required within 3 months of hire.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets experience and training licensure and certifications and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $65520 - $114400 per year for the role of Mgr-Hospitality Services.

Explore our exceptional benefits!

No Search Firms

St. Jude Childrens Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.


Required Experience:

Manager

Employment Type

Full-Time

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