Technical Writer
Technical Writer
Posted on :
28-09-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
28-09-2025
Job Description
Who We Are
Newberry Group is a performance-driven government services and solutions firm that provides security compliance program governance consulting and customized solutions for public sector clients nationwide.
The strength of our company is a direct reflection of our highly skilled and talented workforce.
Job Summary
Newberry Group seeks a detail-oriented and collaborative Technical Writer to support enterprise-wide process documentation and customer journey mapping efforts. This role will play a key part in capturing and communicating complex workflows procedures and user experiences in a clear consistent and accessible format to support USDAs modernization and service delivery goals.
Location
Remote
Clearance/Certifications
Ability to obtain Public Trust clearance U.S. citizenship required
Key Responsibilities:
In addition to competitive wages Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options dental and vision coverage personal time off paid holidays paid parental leave telecommuting if available retirement savings accounts (Pre-Tax and Roth) flexible and dependent care savings accounts life insurance long and short-term disability coverage tuition and training reimbursement employee assistance program and more.
The Newberry Group Inc. is an Equal Opportunity Employer EEO/AA/Disability/Veterans.
Newberry Group is a performance-driven government services and solutions firm that provides security compliance program governance consulting and customized solutions for public sector clients nationwide.
The strength of our company is a direct reflection of our highly skilled and talented workforce.
Job Summary
Newberry Group seeks a detail-oriented and collaborative Technical Writer to support enterprise-wide process documentation and customer journey mapping efforts. This role will play a key part in capturing and communicating complex workflows procedures and user experiences in a clear consistent and accessible format to support USDAs modernization and service delivery goals.
Location
Remote
Clearance/Certifications
Ability to obtain Public Trust clearance U.S. citizenship required
Key Responsibilities:
- Document business processes standard operating procedures (SOPs) and technical workflows in collaboration with subject matter experts (SMEs) analysts and program teams.
- Develop clear user-friendly documentation that supports internal operations training and knowledge transfer across USDA mission areas.
- Create and maintain customer journey maps that visualize end-to-end user experiences pain points and opportunities for improvement across USDA services.
- Translate complex technical and operational information into accessible content for both technical and non-technical audiences.
- Support process improvement and digital transformation initiatives by documenting current-state and future-state workflows.
- Ensure consistency in terminology formatting and structure across all documentation in alignment with USDA standards and federal plain language guidelines.
- Collaborate with UX designers business analysts and process improvement teams to ensure documentation reflects real-world user needs and system behaviors.
- Maintain version control and documentation repositories ensuring content is up-to-date searchable and accessible.
- Bachelors degree in English Technical Communication Information Systems or a related field.
- 4 years of experience in technical writing process documentation or business analysis.
- Strong experience creating SOPs process maps and user documentation in complex environments.
- Proficiency with documentation tools (e.g. Microsoft Visio Confluence SharePoint Adobe Acrobat).
- Excellent written and verbal communication skills with a strong attention to detail.
- Ability to work independently and collaboratively with cross-functional teams.
- Experience working in or with federal agencies preferably within USDA or similar mission-driven organizations.
- Familiarity with USDA programs terminology and service delivery models.
- Experience with journey mapping tools (e.g. Miro Smaply UXPressia).
- Understanding of federal plain language and Section 508 accessibility standards.
- Experience supporting Agile or Lean project environments.
In addition to competitive wages Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options dental and vision coverage personal time off paid holidays paid parental leave telecommuting if available retirement savings accounts (Pre-Tax and Roth) flexible and dependent care savings accounts life insurance long and short-term disability coverage tuition and training reimbursement employee assistance program and more.
The Newberry Group Inc. is an Equal Opportunity Employer EEO/AA/Disability/Veterans.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
