Part Time Program Assistant

Our Mission Statement:

Student Communication:

• Establish rapport with residents.
• Setup and facilitate residence activities and events including games movies and crafts.
• Assist with conducting floor meetings conduct hearings reporting and correspondence.
• Interpret and communicate housing policies procedures and regulations referencing the housing manual.
• Interpret housing contracts and agreements.
• In collaboration with the Director of Auxiliary Services facilitate the roommate agreement process housing policies and mediate interpersonal conflicts.
• Practice effective de-escalation techniques.
• Provide sensitive responsive well-informed and equity-minded resources referrals to housing residents and deliver appropriate information for reporting and following up.
• Compute distribute communication information including updates and program activities with residents weekly monthly and quarterly.

• Attend and participate in department staff division and committee meetings.
• Perform and monitor front desk/customer service operations including enforcing staff procedures and managing resident resources; key organization and preparation; mail distribution; rounds of resident halls; lock-outs; update photo directory.
• Participate in after-hours and on-call duty rotation provide trauma-informed crisis intervention when needed and deliver appropriate information for reporting and following up.
• In collaboration with the Director of Auxiliary Services assist in the reporting of facilities and technology maintenance and work order processing.
• Assist with Housing Management System(s)/other relevant software including entering and tracking student data running reports facilitating room changes and processing housing resident check-in and check-outs.
• In collaboration with the Director of Auxiliary Services may direct the work of student custodians and work-study workers.
• Perform other duties as assigned or needed in the hall.
• Ability to research policies and regulation to improve community living.
• Ability to read through all required paperwork/documents and offer input of changes to improve upon future student living and cohesive office function.
• Establish rapport with all Yakima Valley College staff and departments.

MINIMUM QUALIFICATIONS:

• High School diploma or equivalent.
• Two years of full-time clerical experience.
• OR Equivalent education/experience.

• An earned Associates Degree
• 1 year of professional experience in higher education or closely related field
• 1 of professional experience in student housing and/or residence life
• Experience working with living/learning and/or theme communities
• Experience assisting with investigating and/or resolving student conduct
• Willing and able to seek out and learn new technology skills

• Develop strong professional relationship with the campus community
• Use computer skills; proficient in Microsoft Outlook Word Excel PowerPoint and additional editing platforms.

• Planning and implementing events activities and/or learning experiences for diverse constituents.
• Supporting the Director of Auxiliary Services with behavior intervention de-escalation and resolution of student disciplinary cases and providing ongoing resource referrals for student residents.

• A cover letter describing how you meet the qualifications of this position (a generic cover letter will not be accepted)
• A current resume(a resume will not substitute for the work experience section of the online application)
• Three (3) professional references(personal references do not count as professional)
• Unofficial transcripts for confirmation of degree(if minimum qualifications require a degree). The successful candidate will be required to submit official transcripts at time of hire.
• Certifications/Credentials as requiredfor fulfillment of the minimum qualifications.