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Responsible for the QC production data investigations and resolutions of client inquiries for the assigned UK commercial products/offerings
Communicates findings and provides recommendations arising from data validations conducted during QC production and query investigation for both internal and external Clients.
Develops and implements additional quality control/assurance system to further improve data integrity.
Job Responsibilities:
Responsible for timely completion of all QC-related production deliverables including the off-cycle reports and other relevant tasks
Conduct various checks to capture any data anomaly prior to the release of client reports.
Investigate and resolve data client queries daily using IQVIA tools and applications
Ensure the data quality by identifying process-related and data supply errors and by making the appropriate corrective actions
Maintain the data quality by analyzing various reports that generate transactions which have potential issues
Improve the data quality by conducting more in-depth data review of recurring issues and/or data exceptions and by proposing a corrective action to resolve the issue
Perform ad-hoc analysis whenever assigned
Update existing documentations whenever necessary
Contribute on identifying process improvement opportunities
Participate on meetings and/or represent the team on selected meetings whenever assigned.
Provides impact analysis of identified data corrections
Minimum Education Experience & Specialized Knowledge Required:
Graduate of any relevant mathematical scientific engineering or computer science-based degree.
Demonstrates strong problem solving and business analytical skills
Ability to process large amounts of data to isolate issue in question
Demonstrates strong understanding of complex concepts and processes.
Excellent written and oral communication skills.
Ability to communicate effectively with various levels of the organization.
Strong ability to deal tactfully with clients.
Proficiency in PC application software (i.e. Excel Word Access PowerPoint etc.) is essential.
Strong organizational and time management skills are required.
Has initiative to learn and is self-motivated to resolve client concerns with minimal supervision
Experience in SAS and SQL is a must
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
Required Experience:
IC
Full-Time