Online Client Advisor (Consumer)
Online Client Advisor (Consumer)
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Job Description
Whats On Offer
- Competitive salary and incentives scheme (we have nothing to hide the job postings just do not show this information easily)
- High-end and up-to-date tools to do the job well
- On-site premium showroom (also the staff gym!)
- Monday to Friday flexible shift patterns
- 25 days holiday (increasing further with long service)
- Free parking
- Free premium Italian coffee
- Pension and Life Assurance Scheme
- Private Medical Insurance
- Corporate Wellness Programme and Wellness benefits
- Retailer discounts portal and partner benefits
- Employee Assistance Programme
- Product Employee Purchase Scheme
- Comprehensive Induction Programme
- Promoting from within is our first priority
- Amazing people!
Who We Are
Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health. By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.
Suppose you are a team player with strong relationship skills and an international approach eager to invest your energy in building that case you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle are proactive determined and are digitally savvy. Move with us for a better world!
The Role in a Nutshell
We are looking for an energetic and results-orientated Sales Executiveto join Troy and the team out of our UK Headquarters in Bracknell will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience; managing client interactions via phone chat email and video call.
As a Technogym Expert you will be consulting with your clients to deliver the best products and services for their needs. You will do this by sharing our brand ethos understanding the clients wellness goals developing and presenting the appropriate solutions addressing any concerns closing the sale (referring to the field or retail boutiques where appropriate) and ensuring a personalised and luxury purchasing will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns.
In the home/consumer market (both directly and indirectly to affluent and high net worth individuals) we are luxury. Our collective mission is to deliver a healthier planet through healthier people. Our salespeople are consultative and sell through value and storytelling; assured by our brand quality innovation and Total Wellness Solutions. Teamwork and relationships are key to delivery.
To be successful in this role you will be results-driven accountable innovative curious collaborative and have the refuse to lose mentality - of course underpinned by a passion for fitness wellness and sports. If you would like to work for a business leading the way in wellness with an immersive ethos and vision incredibly passionate people and products and solutions you can truly buy in to then please read on and see how you can make a successful addition to our team.
What You Will Do
- Achieve and over-achieve inside sales targets
- Deliver a premium level of customer satisfaction by understanding their needs and offering the right solution to reach their goals
- Manage inbound calls whilst creating proactive outbound calls to generate new business opportunities for either direct or indirect sales
- Schedule visits with your retail and field sales colleagues where the customers needs are best placed within these areas
- Keep up-to-date as a product and solutions expert being a credible Technogym Ambassador
- Maximise outbound call campaigns
- Manage and maintain ongoing opportunities to ensure the correct support for each order whilst keeping the wider business informed
- Collect and share adequate market feedback with relevant departments
- Manage and profile the CRM Database to ensure information is accurate and up to date (knowledge of Salesforce is a plus)
- Oversee the process from order to installation and payment to ensure sound execution of the sale
- Provide customers with CAD visuals of their spaces and solutions (full training provided)
What You Will Have
- Knowledge of the steps within the sales process - previous sales experience is desirable
- Previous experience in a luxury brand/consumer environment
- CRM and pipeline management
- Exceptional customer relations (oral and written)
- Knowledge of fitness performance health and product use
- Communication active listening and remote presentation skills
- Social media IT proficiency and digital skills
- Integrity and humility
- Hunger and drive
- Passion and optimism
- Team player and collaborative
- Independent and organised
- Curious problem solver
- Results driven Refuse to Lose mentality
- Loves Technogym products
- Passion for sport fitness and wellness
Technogym is an Equal Opportunities Employer
Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age sex sexual orientation race religion or belief.
Discover your potential with a career at Technogym where work means loving what you do taking on challenges learning from others sharing a vision and making it come true.
Required Experience:
Unclear Seniority
Employment Type
Advisor
