Senior Product Manager ConnectSmart Kitchen
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Job Location:
Boston, NH - USA
Monthly Salary:
$ 140000 - 160000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtimes software is used today in over 150000 locations across 100 countries by the worlds top restaurant and foodservice operators. Customers including Chipotle Culvers Dominos Dunkin Five Guys and P.F. Changs rely on our top-ranked platform which now includes Zenput to manage inventory staff scheduling learning and development food safety operational tasks and audits.
About the role:
At Crunchtime you will work on the roadmap for connecting the different products in our suite working with Engineers and Designers to build the next generation of capabilities our combined Operations Execution Learning & Development Labor and Inventory products unlock. We are looking for a customer-centric data-driven and outcome-oriented Product Manager to join our product team.
At Crunchtime being a Product Manager means:
- Being product obsessed a high degree of customer empathy avid learner active and influential communicator systems thinking analytical and data-informed decision-maker having clear ownership great attention to detail working shoulder to shoulder with Engineering and UX Design.
- Seamless execution and planning skills experience and familiarity with customer and product discovery frameworks and tools such as but not limited to User Story Mapping Customer Journey Mapping User Personas Jobs to be Done and PRDs.
- Being part of cross-functional teams with members from Engineering Marketing Customer Success Support Sales and Design where each team has clear OKRs that they are responsible for.
What youll do
- Lead customer and product discovery to launch innovative solutions
- Design and execute on the current product vision
- Craft and own the product backlog for new features
- Triage and prioritize bugs to maintain a cohesive and seamless user experience
- Build personal relationships with customers to gain deep understanding of their Jobs to be Done pain points and goals
- Drive product development with a cross-functional world-class team of engineers and designers
- Define and analyze metrics to inform product success
What we are looking for
- 5 years of experience managing B2B software products
- Experience building and iterating products with cross-functional teams in an agile environment
- Excellent written and verbal communication and presentation skills with the ability to articulate customer JTBDs and problems to solve
- Systems thinking and analytical mindset to make decisions based on quantitative and qualitative feedback
- Experience using customer and product discovery frameworks such as but not limited to: User Story Mapping Lightning Decision Jams Customer Journey Mapping and Jobs to be Done
- Ability to engage directly in technical conversations and translate to a non-technical audience
Nice to have
- Experience leveraging Lean Product Development methodologies
- Domain experience in food service food safety QSR/FSR retail operations operations research or related fields
- Experience commercializing software products
- Experience with significant change management and projects spanning multiple product offerings and technical platforms
What youll get
- Great mission-driven team members from diverse backgrounds with a strong company culture
- Competitive pay
- Flexible PTO
- Paid company holidays
- Yearly team off-sites
- International travel opportunities
- Medical dental and vision benefits (FSA HSA & HRA options)
- Basic & Voluntary Life Insurance
- 401k employer match
- Wellness benefits (Headspace Headspace)
- Commuter benefits
- Work in an open environment on solutions that are reshaping the way businesses operate
- Fun team events
- Ability to have a big impact
- 10 weeks of paid parental leave
- Fitness reimbursement
- Learning & development funds
Essential Physical & Mental Requirements:
- Prolonged periods of sitting at a desk
- Prolonged periods of typing and working at a computer
- Ability to listen and speak over the phone or Zoom calls
- High level of mental concentration and focus
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Compensation:
The annual base compensation range for this position is $140000 - $160000. The reasonably estimated total cash compensation (base variable) range for this full-time position will be $150500 - $172000.
Actual compensation is based on factors unique to each candidate including but not limited to job-related skills qualifications education experience and location. Crunchtime has a location-based compensation system so someone doing the same job in a different city might have a different pay range.
Accessibility Accommodation Statement
Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact.
Equal Employment Opportunity Statement
At Crunchtime we are an equal opportunity employer. We do not discriminate on the basis of race color religion sex sexual orientation gender identity or expression national origin age disability veteran status or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you dont meet all the qualifications because we believe unique experiences and perspectives make us a stronger team.
Required Experience:
Senior IC
Key Skills
- Culinary Experience
- Restaurant Experience
- Kitchen Management Experience
- Food Preparation Experience
- Kitchen Experience
- Hospitality Experience
- Food Safety Experience
- Management Experience
- Conflict Management
- Cooking
- Sanitation
- Restaurant Management
About Company
The world's leading multi-unit brands use Crunchtime's restaurant software to drive great customer experiences, manage profitability, and grow successfully
