Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation Camerican International Finica Tipico Cheese Products) and has been importing food products for over 100 years. The combined revenues of GGG exceed $1.7 billion. GGG companies provide strength in sourcing insurance finance logistics food safety and information technology and supply the needs of retailers distributors food service chains hotels cruise lines and food manufacturers alike.
We are seeking a strategic hands-on Senior Transportation & Supplier Claims Manager to lead a team responsible for overseeing transportation warehouse and supplier claims across our portfolio. This person will play a critical role in protecting company assets reducing financial risk driving root cause analysis and developing long-term solutions with external partners and internal stakeholders. The role requires a blend of analytical rigor cross-functional collaboration vendor management and team development.
Key Responsibilities:
Leadership and Team Development
Manage mentor and develop a team of claims analysts and coordinators
Establish team KPIs and performance standards aligned with corporate goals
Foster a culture of accountability continuous improvement and customer service
Claims Oversight and Risk Mitigation
Lead the end-to-end process for transportation warehouse and supplier claims
Oversee accurate and timely entry tracking and resolution of claims across systems
Collaborate with internal teams (Logistics AR QA Procurement etc.) to resolve issues
Vendor and Partner Collaboration
Serve as primary escalation point for external vendors including steamship lines carriers warehouses and suppliers
Negotiate resolutions ensure compliance with service level agreements and guide corrective action initiatives
Loss Prevention and Root Cause Analysis
Analyze claims trends and loss patterns to drive strategic prevention initiatives
Deliver regular reports to senior leadership with insights root causes and recommendations
Partner with operations and inventory management teams to reduce outdated surplus or damaged inventory
Compliance and Documentation
Ensure all claims meet legal financial and insurance documentation standards
Oversee Certificate of Liability Insurance requests and related recordkeeping
Support Accounts Receivable with customer deductions tied to damages shortages and returns
Qualifications:
Bachelors degree in Business Supply Chain Logistics or a related field; advanced degree a plus
7-10 years of experience in inventory claims cargo loss or risk management with at least 2 years in a leadership capacity
Strong working knowledge of freight claims processes transportation/logistics networks and warehousing operations
Excellent communication and negotiation skills across internal and external stakeholders
Advanced Microsoft Excel and data analysis skills; ERP or claims management system experience preferred
Proven ability to lead through ambiguity manage competing priorities and drive cross-functional alignment
Annual Salary: $125000 - $140000 annually
Our company will be relocating to a new corporate headquarters in Madison NJ in Q4 of 2026. Candidates should be comfortable with this upcoming change in location.
Our Benefits:
We care about your total well-being and will support you with the following subject to your location and role.
Health: Medical dental and vision insurance Company-paid life accident and long-term disability insurance flexible spending accounts
Wealth: Competitive pay annual bonus opportunity matching 401(k) with immediate vesting upon enrollment generous employee referral program
Happiness:
Professional Growth: Online training courses virtual and classroom development experiences education assistance program
Work-Life Balance: Paid-time off parental leave flexible work schedules (subject to your location and role)
Team Building: Employee engagement and recognition programs wellness philanthropic and DE&I initiatives Company-sponsored celebrations and team-building events
The Gellert Global Group of companies is an equal opportunity employer and considers qualified applicants for employment without regard to sex race color religion ethnic or national origin gender sexual orientation gender identity or expression age pregnancy leave status disability veteran status genetic information and/or any other characteristic or status protected by national federal state or local law. Gellert Global Groupis committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact.
Required Experience:
Manager
The Gellert Global Group consists of many of the leading North American food importing companies, and has been involved in importing food products for over 100 years.