Branch Administration Officer
Branch Administration Officer
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Job Description
Best Doors has been providing Australians with exceptional service and garage doors since 1975. When it comes to service and value Best Doors prides itself on being the best - guaranteed! If you are looking for a role where you can enjoy coming to work every day and work with a fantastic bunch of people then keep reading! This might be the role youve been looking for.
THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY
An opportunity has become available for a highly motivated and experienced Administration Officer to join our team where youll play a key role in supporting day-to-day branch operations. From handling customer enquiries to processing sales and supporting accounts this role is perfect for someone who thrives in a fast-paced customer-focused environment.
Key responsibilities will include:
- Deliver professional customer service via phone email and in-person as the branchs first point of contact.
- Process sales orders payments and daily invoicing accurately and efficiently.
- Coordinate service bookings and support the Service Department with admin tasks.
- Assist with quotes data entry and maintaining accurate records in the CRM system.
- Manage and store contracts compliance documents and project files.
- Support accounts with banking payment processing and follow-up on outstanding payments
YOUR SKILLS
You are a highly organised detail-oriented person who enjoys providing outstanding customer service while keeping operations running seamlessly. With a background in admin or customer support youre comfortable working with systems juggling competing priorities and being a key support to the branch team.
Youll bring:
- Previous experience in administration customer service or branch coordination.
- Excellent communication skills and the ability to manage enquiries and resolve issues professionally.
- High attention to detail with strong data entry and document checking skills.
- Proficiency in Microsoft Office and experience using CRM or ERP systems.
- Ability to adapt to change and manage competing priorities calmly and effectively.
- Knowledge of compliance processes and basic accounts support functions.
A pre-employment medical including drug and alcohol screening will be required.
WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE
Join an Industry Leader on a Global landscape. Not only are we one of the best at what we do in Australia and New Zealand but also the world!
- Access to discounted Health Insurance.
- Peer to Peer Recognition via our AAA Nominations and awards
- Wellbeing Committee with pillars focusing on Mental Health Community Engagement Diversity & Inclusion Social & Amenities.
- Empowering Wellness: Every Employee has access to a WhereFit membership accessing discounts for Gym memberships apparel and more!
To learn more about us and what we do visit our website: Residential & Industrial Garage Doors Best Doors
Dont miss out on this opportunity to make a significant contribution to our business and be a part of our growth.
dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age race colour religion sex sexual orientation gender identity national origin disability Veteran status or other legally protected characteristics.
Required Experience:
Unclear Seniority
Employment Type
Full Time
