Learning and Development Specialist (Training Officer)

ABOUT US

Almost 1.2 million residents call York Region home making it one of the largest regions in Canada and the fastest growing with a population thats expected to grow to more than 2 million by 2041. Our geography which is comprised of about 1800 square kilometers over nine different municipalities is as beautiful interesting and diverse as our government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canadas Best Employers by Forbes we offer a collaborative progressive workplace that takes pride in our organizational culture and is committed to living The 13 Factors of Psychological Health and Safety in the Workplace aligned with our vision to create strong caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account access to a 24/7 Employee and Family Assistance Programand corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce - Were committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential participate freely in society and live with respect dignity and freedom from discrimination. Our robust Inclusion Diversity Equity and Accessibility program continues to grow and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE
Reporting to the Program Manager Data Management and Technical Support is responsible for planning designing developing organizing and delivering and monitoring training programs consistent with provincial and departmental program applications and technologies; undertakes and participates in research special projects and evaluation of practices and procedures.

WHAT WERE LOOKING FOR

• Responsible for the research planning and design of learning plans modules and evaluations.
• Organizes and facilitates training sessions and sets up training rooms and equipment as required.
• Develops procedural documentation relating to pertinent legislation regulations policies practices technologies and skills development consistent with divisional programs and IT Systems.
• Researches and conducts regular analysis surveys and assessments to maintain current training material and practices.
• Implements appropriate tools to evaluate the effectiveness of training programs; prepares summary reports on participant feedback and makes recommendations or adjustments as required.
• Identifies inconsistencies in departmental or branch policies and practices and recommends actions to remedy.
• Acts as a resource to supervisors managers and staff on technical and program knowledge.
• Promotes effective communications and public relations and works in co-operation with internal and external staff management vendors contractors and other government agencies.
• Maintains current professional practice within the training field and program technical skills and knowledge by attending various courses workshops and conferences and participating in regular program service delivery case management etc.
• May occasionally be required to respond to emergency situations outside of normal business hours as related to the Departmental Emergency Plan.

QUALIFICATIONS

• Successful completion of a College diploma in Business Administration adult education or a related discipline or equivalent approved combination of education and experience.
• Minimum three (3) years experience in a public health environment with extensive experience with public health related software applications used to support data management and program deliverables.
• Demonstrated experience of IT systems and at least three (3) years hands-on experience with public health data management systems such as iPHIS Cognos ReportNet and Panorama.
• Knowledge of infectious diseases programs services and deliverables; relevant legislation guidelines and procedures pertaining to infectious diseases control and public health.
• Strong verbal and written communication skills to clearly and effectively convey issues reports and other deliverables internal and external partners.
• Knowledge of basic statistics data analysis techniques and epidemiological methods.
• Demonstrated experience in designing and delivering adult training or adult education.