Aspen Publishing is seeking a QA Analyst/Senior Technology Product Manager to be a part of a growing company. This role is open to Boston-based candidates to work in our Burlington MA office on a hybrid office/work-from-home this hybrid role you will focus on Aspens QA discipline (75%) as well as creating and enhancing the digital experience for Aspens core platform (25%). You will work closely with the digital editorial marketing sales and other internal teams as well as external vendors and freelancers. We are looking for a QA Analyst/Senior Technology Product Manager who can take our digital products to the next levelis that you TITLE:QA Analyst / Senior Product ManagerREPORTS TO:VP Digital Learning & EngagementDEPARTMENT:Digital Learning & EngagementFLSA STATUS:ExemptLocation:Burlington MA (preferred)POSITION SUMMARY: This hybrid role is primarily responsible for leading quality assurance efforts (75%) for digital educational products ensuring reliability usability and compliance with industry standards; supporting strategic product management (25%) contributing to product vision planning and stakeholder engagement; collaborating with internal teams external partners and customers to deliver innovative high-quality digital solutions.KEY RESPONSIBILITIESQuality Assurance (75%)- Design implement and execute comprehensive test plans test cases and QA processes for digital products and websites
- Lead user acceptance testing defect tracking and resolution of issues throughout the development lifecycle
- Ensure product/website design meets Aspen and industry standards for quality accessibility (WCAG 21) and reliability
- Develop and maintain appropriate testing frameworks
- Liaise between development QA and business teams to ensure clear communication and timely issue resolution
- Troubleshoot and solve technical and functional problems driving continuous improvement in product quality
- Analyze issues provide solutions and document QA findings
- Track and report QA metrics milestones and progress
Product Management (25%)- Contribute to the creation of user stories system requirements prototypes and functional specifications for new and enhanced products/websites
- Support the prioritization and coordination of development cycles ensuring scope budget and timelines are met
- Assist in identifying emerging trends and market opportunities in higher education and digital learning
- Participate in project planning stakeholder presentations and product launches
- Serve as an internal champion for assigned products/websites
Marketing Sales & Customer Engagement- Support marketing efforts for digital products/websites in collaboration with the marketing team
- Create educational and customer engagement materials
- Gather and analyze customer feedback to inform product and QA improvements
- Participate in launches training and provide documentation
Other Duties- Perform other duties as assigned
Qualifications- Bachelors degree plus 5 years of experience in quality assurance and/or technology product management preferably in educational technology higher education high-stakes testing or online learning
- Proven ability to manage multiple projects under strict deadlines
- Strong QA skills including planning execution automation and reporting
- Experience with agile development frameworks and QA methodologies
- Prototyping/wireframing skills preferred
- Strong knowledge of accessibility and WCAG 21 standards
- Experience with content management systems HTML editors project management software and learning management systems
- Excellent interpersonal skills; ability to work with individuals at all levels and interact with technical and business staff customers and partners
- Vendor management and troubleshooting/problem-solving expertise
- Willingness to travel domestically occasionally
- Excellent verbal and written communication skills
- Strong organization planning and presentation skills
- Proficiency with Microsoft Office (PowerPoint Outlook Excel Word)
- Ability to work quickly and accurately in a fast-paced changing environment
- Demonstrated ability to work independently and as part of a team
Physical Requirements- Normal office environment
- Ability to sit for extended periods of time
- Ability to work on computer for extended periods of time
- Ability to listen and speak carefully while interacting with others
- Ability to lift up to 10 pounds occasionally
ABOUT US: Aspen Publishing is a leading provider of educational content and digital learning solutions to law schools in the US and around the world Aspen provides best-in-class solutions for legal education through authoritative textbooks written by renowned authors and breakthrough products such as Connected eBooks Connected Quizzing and PracticePerfect In addition to competitive compensation we offer a wide array of benefits including your choice of health and dental plans generous paid time off and holidays 401k with employer match and an array of voluntary programs to cover all of lifes eventualities from accidents; to critical illness; to pet insuranceEOE disability/veteran#LI-hybrid
Required Experience:
Senior IC
Aspen Publishing is seeking a QA Analyst/Senior Technology Product Manager to be a part of a growing company. This role is open to Boston-based candidates to work in our Burlington MA office on a hybrid office/work-from-home this hybrid role you will focus on Aspens QA discipline (75%) as well as c...
Aspen Publishing is seeking a QA Analyst/Senior Technology Product Manager to be a part of a growing company. This role is open to Boston-based candidates to work in our Burlington MA office on a hybrid office/work-from-home this hybrid role you will focus on Aspens QA discipline (75%) as well as creating and enhancing the digital experience for Aspens core platform (25%). You will work closely with the digital editorial marketing sales and other internal teams as well as external vendors and freelancers. We are looking for a QA Analyst/Senior Technology Product Manager who can take our digital products to the next levelis that you TITLE:QA Analyst / Senior Product ManagerREPORTS TO:VP Digital Learning & EngagementDEPARTMENT:Digital Learning & EngagementFLSA STATUS:ExemptLocation:Burlington MA (preferred)POSITION SUMMARY: This hybrid role is primarily responsible for leading quality assurance efforts (75%) for digital educational products ensuring reliability usability and compliance with industry standards; supporting strategic product management (25%) contributing to product vision planning and stakeholder engagement; collaborating with internal teams external partners and customers to deliver innovative high-quality digital solutions.KEY RESPONSIBILITIESQuality Assurance (75%)- Design implement and execute comprehensive test plans test cases and QA processes for digital products and websites
- Lead user acceptance testing defect tracking and resolution of issues throughout the development lifecycle
- Ensure product/website design meets Aspen and industry standards for quality accessibility (WCAG 21) and reliability
- Develop and maintain appropriate testing frameworks
- Liaise between development QA and business teams to ensure clear communication and timely issue resolution
- Troubleshoot and solve technical and functional problems driving continuous improvement in product quality
- Analyze issues provide solutions and document QA findings
- Track and report QA metrics milestones and progress
Product Management (25%)- Contribute to the creation of user stories system requirements prototypes and functional specifications for new and enhanced products/websites
- Support the prioritization and coordination of development cycles ensuring scope budget and timelines are met
- Assist in identifying emerging trends and market opportunities in higher education and digital learning
- Participate in project planning stakeholder presentations and product launches
- Serve as an internal champion for assigned products/websites
Marketing Sales & Customer Engagement- Support marketing efforts for digital products/websites in collaboration with the marketing team
- Create educational and customer engagement materials
- Gather and analyze customer feedback to inform product and QA improvements
- Participate in launches training and provide documentation
Other Duties- Perform other duties as assigned
Qualifications- Bachelors degree plus 5 years of experience in quality assurance and/or technology product management preferably in educational technology higher education high-stakes testing or online learning
- Proven ability to manage multiple projects under strict deadlines
- Strong QA skills including planning execution automation and reporting
- Experience with agile development frameworks and QA methodologies
- Prototyping/wireframing skills preferred
- Strong knowledge of accessibility and WCAG 21 standards
- Experience with content management systems HTML editors project management software and learning management systems
- Excellent interpersonal skills; ability to work with individuals at all levels and interact with technical and business staff customers and partners
- Vendor management and troubleshooting/problem-solving expertise
- Willingness to travel domestically occasionally
- Excellent verbal and written communication skills
- Strong organization planning and presentation skills
- Proficiency with Microsoft Office (PowerPoint Outlook Excel Word)
- Ability to work quickly and accurately in a fast-paced changing environment
- Demonstrated ability to work independently and as part of a team
Physical Requirements- Normal office environment
- Ability to sit for extended periods of time
- Ability to work on computer for extended periods of time
- Ability to listen and speak carefully while interacting with others
- Ability to lift up to 10 pounds occasionally
ABOUT US: Aspen Publishing is a leading provider of educational content and digital learning solutions to law schools in the US and around the world Aspen provides best-in-class solutions for legal education through authoritative textbooks written by renowned authors and breakthrough products such as Connected eBooks Connected Quizzing and PracticePerfect In addition to competitive compensation we offer a wide array of benefits including your choice of health and dental plans generous paid time off and holidays 401k with employer match and an array of voluntary programs to cover all of lifes eventualities from accidents; to critical illness; to pet insuranceEOE disability/veteran#LI-hybrid
Required Experience:
Senior IC
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