As a WW Sales BPR Program Manager you will be responsible for working with the Consumer and Enterprise function to define and implement a growing project portfolio to support the team partners and this position you will manage multiple projects/programs simultaneously lead cross functional teams through all aspects of the project from ideation through solution validation and be responsible for the overall demand intake and due diligence this role you will:- Provide functional subject matter expertise and technical leadership around business systems processes and content lifecycle management including global translations localization and regionalization strategies to enable scale across multiple geographies.- Partner with cross-functional teams to build platform services and capabilities that support multiple consumer and channel programs in parallel.- Help define and guide solution architecture decisions ensuring CMS DAM PIM and commerce platforms integrate seamlessly to meet evolving business and customer needs.- Lead and implement change management initiatives influence decisions through collaboration leadership and a customer-focused approach.- Engage with leadership business partners and engineering teams to develop a project timeline key achievements and a communication plan.- Develop and maintain key project governance documentation to ensure an appropriate amount of structure is applied to enable project success.- Gather synthesize and document business requirements process flows and design specifications to enable internal and external technical development.- Facilitate project-related test plan development cutover knowledge transfer and post-mortem activities.- Assess gaps between current systems/processes and business needs and develop multi-year roadmaps to address gaps.- Provide timely relevant communication and elevate critical risks to project management and senior-executive teams.- Engage globally to gain perspective in projects understands differences in regional processes that are impacted by their project(s) and develops relationships to align on expectations for solutions being developed.- Negotiate with cross-functional teams and business partners to remove barriers and get results without compromising the overall quality of end deliverables.- Ensure that we achieve the benefits we set out to deliver at the start of the project. This includes setting success criteria for your initiatives that are clearly measurable and achievable through the scope of deliverables then ongoing tracking against these success criteria.
Typically requires a minimum of 8 years of related experience
Background in a business analyst project/program management and/or similar role focused on leading complex cross-functional business transformation projects
Deep expertise in SDLC project management and analysis (e.g. scoping / timeline management documenting use cases process flows/swim lane diagrams requirements user acceptance testing change management etc.)
Good understanding of enterprise Digital Asset Management (DAM) and Content Management Systems (CMS) such as Adobe Experience Manager Product Information Management (PIM) Content Syndication Platforms or SaaS platforms such as Stibo STEP.
Proficiency in solution and system architecture concepts with the ability to translate business needs into scalable integrated technical designs across CMS DAM PIM and commerce ecosystems.
Proven ability to define product and platform strategy influence leadership alignment and own multi-year technology and business process roadmaps.
Ability to effectively plan organize and lead simultaneous projects with competing priorities strategies and timescales
Outstanding communication skills with the ability to simplify complex ideas and tailor to technical and non-technical audiences
Experience creating polished executive presentations and storytelling through data to motivate and inspire others
Strong collaboration and relationship building skills with the ability to quickly establish trust credibility and influence across a variety of cross-functional and multi-directional partners
Bachelors degree or equivalent experience
Experience in sales operations partner management and/or sales enablement is a plus
Project Management Professional (PMP) certification is highly preferred
Solid track record of leading strategic programs combined with the ability to execute tactical project-level activities and tasks
Ability to understand and explain complex business processes systems and tools with a specific focus on upstream/downstream impact and the relationship between multiple functions and/or tools
Passion for continuous improvement with the curiosity to uncover gaps resilience to manage ambiguity and drive to optimize processes and create solutions
Proven analytical skills with the ability to investigate data business or systems problems to expose root causes and identify solution options
Forward-thinking approach and tenacity to anticipate risks/opportunities and proactively drive towards the desired outcome
Expert organizational skills and attention to detail
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