Workday Program Manager
Location: Mountain View CA (preferred)/ remote
Duration: 3 6 months CTH
The ERP Program Manager reports to the Manager of IS Business Applications and leads support for the ERP system. This includes configuration feature adoption change management training testing integration reporting and security. The role involves close collaboration with HR Payroll Finance and Supply Chain teams to gather requirements resolve issues drive strategy and ensure successful implementation and support.
Key Responsibilities:
- Own the design deployment and maintenance of Workday HCM Finance Payroll and Supply Chain modules
- Act as a consultative partner to business and functional leaders
- Lead governance roadmapping and resource planning
- Drive feature releases and system adoption
- Manage system maintenance and ensure customer requirements are met
- Evaluate feasibility of system modifications and enhancements
- Lead the Workday support team
- Ensure data governance security and compliance
- Maintain documentation of system functions and processes
- Coordinate with Workday on service tickets and customer success activities
- Promote continuous learning within the team
Qualifications:
- Bachelors degree with 4 years of related experience or Masters with 2 years
- Preferred fields: IT engineering business or healthcare
- Demonstrated ERP system support experience
- 2 years of Workday production management experience (Workday Pro certification preferred)
- Familiarity with Visio SharePoint Smartsheet Basecamp etc.
- Strong leadership and project management skills
- Excellent communication and customer service skills
- Ability to prioritize and execute in a high-pressure agile environment
- Moderate to expert knowledge of IT business processes and healthcare trends
- Experience in system design workflow client interaction and problem-solving
Certifications:
- Certification or equivalent experience in at least two Workday ERP modules