Ottobot Office Clerk
Ottobot Office Clerk
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Salary Not Disclosed
1 Vacancy
Job Description
OTTOBOT OFFICE CLERK
Ottobot Motors(used car lot)islooking for a candidate that is reliable and detailed Office Clerk is primarily responsible for receiving payment from customers for car notes recording the amount received and accurately posting is a full-time position with hours varying from 9am to 7pm.
Must be bilingual in English and Spanish
Responsibilities
- Receives and issues a receipt for cash checks and credit card payments following the procedure set out for accepting payment (e.g. checks verified etc.)
- Refers customers who have additional questions or complaints to the service advisor or other appropriate person.
- Greets customers in a timely friendly and professional manner.
- Ensure that work areas and customer waiting areas are kept clean.
- Files customer records in a way to protect customer information.
- Verify customer insurance by contacting or going online with insurance companies.
- Communicate with staff and manager regarding all issues going on with vehicles or customers.
- Communicate by phone and email to customers and staff
- Run daily and monthly reports as needed.
- Daily deposits.
- Mail out letters
- Communicate with insurance agents regarding insurance claimskeep records of conversations and follow up when necessary.
- Assist with verifying back lot inventory and updating insurance or processing vehicles through filing steps.
- Assist with general office duties such as scanning copying and maintaining organized records.
Requirements
- Bilingual in English and Spanish is a must-have
- Ability and willingness to learn on the job and adapt as needed.
- Must be able to work Saturdays
- Valid Drivers License
- 1 year minimum of Customer Service Experience
What We Offer
- Full-time employees are offered Medical Vision & Dental after 90 days or lessof employment
- 401K retirement and saving plans are offered to employees after working at the dealership for 6 months or more
- PTO and selected holiday pay
Employment Type
Full-Time
