OTC (collections) Manager
OTC (collections) Manager
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Job Description
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Manager I2C.
This role demands thorough knowledge of I2C from design to implementation as well as experience with D365 and Oracle Fusion. The individual will manage deliverables and lead a team demonstrating strong leadership in overseeing I2C system implementation and management. Continuous learning and adaptation to new technologies are crucial for successful integration within electronic devices.
Responsibilities
Validate the Purchase Order (PO) requests from to bill the order.
Investigate discrepancies in the PO and invoices with disputes.
Manage Order to Cash related to collections and dispute management implement & adhere to strategy.
Interaction with end customers via Calls and Emails for collecting pass due amounts.
Meeting collections numbers/targets (monthly/ quarterly/ yearly)
Customer and Country/Regional FD Relationship Management through e-mail fax and conference calls.
Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards.
Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)
Timely and effective communication with internal departments (like sales Operations Credit teams) for issue resolution
Handle close timelines and communicate on a timely basis adhering to deadlines.
Interact with the Business Accounting team and internal partners to resolve issues.
Lead multiple internal and external stakeholders.
Support the metrics reporting for the relevant process.
People Management be a peoples manager involving in hiring structured learning path operations mentor for the team.
Minimum Qualifications
MBA Finance/ degree in accounting/finance with experience of managing a team
Knowledge of accounting concepts and Journal entries. Knowledge of accounting concepts and Journal entries.
Preferred Qualifications/ Skills
Prior experience in B2B Collections Billing and Cash Applications.
Experience in Oracle Fusion
D365 (Dynamic 365 and advanced version of Navision
Should have experience in ServiceNow and Jira
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Manager
Employment Type
Full-Time
