Rent Management Officer
Rent Management Officer
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Job Description
About you
We are looking for you to bring:
- NVQ 3 or equivalent qualification in housing management business administration finance or a customer service-related field.
- Good understanding of the basic principles of UC assessment periods pay dates their Journal and statements so that we can explain it to tenants. Knowing when and how to apply for APA and MP as there are strict criteria.
- Proven ability to effectively manage and prioritise workload demonstrating flexibility and ability to work unsupervised and on own initiative.
- Previous experience of working in a busy office environment dealing with a high volume of sensitive customer enquiries.
To find out more about the role and requirements please view theRole Profile.
Our offer to you
Salary: 29926
Working Hours: 37
Contract Type: Permanent
Base: Hybrid working - working from office and home. Your base will be our main office in Chy Trevail Bodmin PL31 2FR. This role requires you to typically work from the office at least 1-2 day/s per week.
What youll get from us in return is:
- A challenge like no other Cornwall is unique and so are we!
- A highly competitive total package that includes a decent salary (with annual negotiations with recognised trade unions for cost-of-living salary increases) Local Government Pension Scheme 28 days annual leave plus bank hols (rising to 31 days plus BHs after 5 years continuous service)with the option to buy more family friendly policies and our flexible approach to work
- A senior management team who will listen and support you and encourage your ideas and creative thinking
- Investment and support in your continuous learning and development
- Access to discounts on entertainment shops wellbeing and travel through our on-line portal
- And a chance to really make your mark
Safeguarding
We are committed to safeguarding the welfare of all our service users clients and role is subject to a Basic DBS will be asked to complete the relevant DBS check to be successfully appointed to the role.
To apply
Its really easy to apply for our roles simply follow the link to create a candidate profile answer the screeningquestions and upload a CV and covering letter/statement.
The planned closing date for applications is 5 October 2025 (midnight). However we reserve the right to close the vacancy early if sufficient applications are received. So we recommend that you please submit your application early.
Interviews are planned for week commencing 13 October 2025.
We are a Disability Confident employer and will offer an interview to applicants under this scheme that meet the essential requirements of the role. We will also work with you to put in place reasonable adjustments when possible.
We will be reviewing applications and interviewing for this position on a rolling basis; therefore we reserve the right to close this advert early should we appoint a suitable candidate. We therefore highly recommend that you submit your application early.
Contact us
If youd like to have a discussion about the role please feel free to contact us ator
Thank you for your interest in supporting our important work at Cornwall Housing delivering safe homes in strong communities for one and all!
Recruitment Agencies we are not currently seeking agency support with this vacancy thank you. Please view our information for recruitment agencies here: Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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