Service Support Desk Receptionist
Service Support Desk Receptionist
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Job Description
Job Title: Service Support Desk Receptionist
Location: Chatham Kent
Compensation: Competitive Salary Benefits
Role Type: Full time / Permanent
Role ID: SF68026
Be the welcoming face of a world-class defence and engineering organisation
At Babcock were working to create a safe and secure world together and if you join us you can play your part as a Service Support Desk Receptionist.
The role
As a Service Support Desk Receptionist youll have a role thats out of the ordinary. Youll be at the heart of our operations at the Royal School of Military Engineering (RSME) providing a professional and friendly first point of contact for all visitors and staff. This is a dynamic role where youll contribute to the smooth running of our IT Service Desk and support services helping ensure our site remains secure efficient and welcoming.
Day-to-day youll be:
- Greeting and assisting visitors while performing essential security checks
- Handling incoming calls and service requests within a busy Service Desk environment
- Managing Motor Transport and Accommodation bookings
- Issuing personal security and car parking passes
- Supporting the wider Service Support Desk team with administrative tasks
This role is full time 37.5 hours per week and is based on site.
Essential experience of the Service Support Desk Receptionist:
- Working in a reception service desk or security environment
- Using call logging systems
- Delivering excellent customer service
- Proficiency in Microsoft Office applications
- Strong interpersonal and communication skills
Qualifications for the Service Support Desk Receptionist:
- We value difference and dont have a fixed idea when it comes to background or education provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.
Security Clearance
The successful candidate must be able to achieve and maintain Standard (BPSS) / Security Check (SC) security clearance for this role.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth nationality current or former citizenship and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - ().
What we offer
- Generous holiday allowance
- Matched contribution pension scheme with life assurance
- Access to a Digital GP annual health check and nutritional consultations through Aviva DigiCare
- Employee share scheme
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive 10-days special paid leave
- Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit.
- Be Kind Day enables employees to take one working days paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
- Excellent development opportunities and benefits package including an employee assistance programme supporting physical mental and financial wellbeing.
Babcock International
For over a century Babcock has helped to defend nations protect communities and build a better world. To continue we must adapt advance and be a sustainable business with a shared goal.
We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages please email with the subject header Reasonable adjustments requirement. Were committed to building an inclusive culture where everyones free to thrive. We are happy to talk about flexible working please ask about alternative patterns of work at interview.
Closing date: 08/10/2025
Employment Type
Full Time
