Client Support Specialist
Client Support Specialist
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Job Alert
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$ 40000 - 60000
1 Vacancy
Job Description
Client Support Specialist - Remote
We are excited to share an opportunity to join our team as a Client Support Specialist.
In this role you will assist clients in planning and booking memorable experiences worldwide. Responsibilities include but are not limited to researching and arranging flights hotels resorts cruises rail services excursions transfers and special events.
The ideal candidate is detail-oriented enjoys helping others and thrives in a client-focused environment. Strong communication skills and organizational abilities are essential for success.
Key Responsibilities:
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Create and manage customized itineraries
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Understand and meet client needs and preferences
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Maintain certification through ongoing training
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Attend webinars for destination and product knowledge
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Represent the brand with professionalism and enthusiasm
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Collaborate with the team and share insights
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Provide budget-conscious recommendations
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Develop and distribute promotional content
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Stay updated on industry changes and regulations
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Research and arrange bookings for a variety of services
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Communicate clearly and promptly with clients
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Resolve booking or reservation issues
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Maintain accurate client records
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Network with partners and vendors
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Participate in educational trips for hands-on learning
Benefits:
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Fully remote opportunity
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Flexible schedule
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Exclusive perks and incentives
Requirements:
- Citizenship in the US UK Mexico Australia or Spain
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Fluent in English with strong communication skills
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Smartphone with internet access (laptop or desktop is also recommended)
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Strong organizational and interpersonal skills
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Customer service or hospitality experience is beneficial
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Previous personal booking experience is a plus
Employment Type
Full Time
