Remote Dutch-Speaking Customer Support Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
ob Title: Dutch-Speaking Customer Support Specialist (Remote Turkey)
Location: Work from home anywhere in Turkey
Start Date: ASAP
What Youll Do
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Support customers with inquiries including:
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Nearest store locations
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Online product returns
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Complaints and issue resolution
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Stock availability checks
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Product reservation requests
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Handle inbound calls (emails may be included later).
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Provide basic technical support when needed.
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Participate in team meetings feedback sessions and customer satisfaction initiatives.
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Benefit from career development opportunities such as one-on-one sessions mentoring and promotion paths.
Why Youll Love This Job
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Fully remote work from anywhere in Turkey.
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Stable long-term project with low turnover and a supportive team culture.
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Competitive salary and bonuses earn up to 51200 TL/month with incentives.
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Growth opportunities structured mentoring and career support.
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Extra perks team celebrations recognition and bonus rewards.
Salary & Benefits
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Net Salary: 42000 TL
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Bonuses:
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Attendance bonus: 5000 TL (with 100% shift compliance valid until the end of 2025)
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Quality bonus: Up to 10% of salary
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Pluxee Meal Card: 4500 TL allowance
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Private Health Insurance: Provided via Mapfre (employee only)
Work Schedule
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Shifts between 09:00 20:00 CET (summer hours; winter adds 1 hour)
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Rotating shifts:
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09:0018:00
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10:0019:00
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11:0020:00
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12:0021:00
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13:0022:00
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Breaks: 1 hour daily (within 9-hour schedule)
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Days off: 2 per week (Sunday fixed second day variable)
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Work on public holidays required (paid at 2x rate by law)
Training
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Duration: 2 weeks (weekdays only weekends off)
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Hours: 09:0018:00 or 10:0019:00
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Format: Online
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Attendance is mandatory
Requirements
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Dutch: C1/C2 (required)
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Solid computer skills (average or above)
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A smartphone (for secure VPN login verification)
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Ability to work remotely anywhere in Turkey
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
