Associate Vice President, Commercial Enablement, Animal Health, IT

Job Description

The Associate Vice President Commercial Enablement Animal Health IT will be accountable for all aspects of our companys Animal Healths Sales and Marketing technology initiatives including global commercial stakeholder management demand management and prioritization business case development solutions architecture and design platform roadmap development solutions delivery and ultimately system adoption scaling and business outcome realization across all markets worldwide.

The Global Commercial IT Leader will set and achieve aggressive business value realization targets across a wide range of technology-enabled commercial initiatives including Global Web Site Redesign and Management Customer Care Customer Onboarding eLearning Pet Owner Engagement Field Effectiveness Remote Customer Engagement Multi-channel Digital Marketing Lead Generation and Management Pricing and Rebates Management and Commercial Data and Analytics Services among others. The successful candidate will be responsible for developing and driving the Global CRM Harmonization initiative and for developing commercial technology integration strategies and solutions for the Animal Health Intelligence business and other businesses to be acquired in the future.

The Animal Health Global Commercial IT Leader will work in a highly collaborative capacity with global IT leaders across the organization: from Data and Application Architecture Networking Security Risk Management Cloud Computing SAP eCommerce and other disciplines. The successful candidate will operate in a highly consultative capacity with General Managers Marketing and Sales leaders around the globe to qualify and prioritize demand to develop market-tailored global solutions to provide post-installation process and technology hyper-care and to drive technology adoption and business value realization.

The Animal Health Global Commercial IT Leader will staff develop and inspire a global team person team of top talent with deep expertise in Sales and Marketing technologies business processes challenges and solutions. The selected candidate will be a critical contributor to Animal Healths ambitions and as such will participate on the Chief Commercial Officers extended leadership team. The position reports to the Chief Information Officer (CIO) Animal Health.

Primary Responsibilities:

• Representation of Global IT organizational priorities and alignment of these priorities with Animal Health (AH) business strategy as part of AH Enterprise Priority Executive Committee.

• Co-creation of Global Commercial Digital strategy as part of the Chief Commercial Officers leadership team.

• Development and execution of commercial IT strategies to digitally enable and accelerate Sales and Marketing objectives revenue market share and profitability growth customer engagement and demand generation expansion brand awareness and reputation acceleration.

• Management and prioritization of global demand for commercial platforms and services

• Development of business cases and securing of capital and operating funds to support execution

• Creation communication and execution of clear commercial IT solutions roadmaps

• Development and delivery of efficient reusable component application and data architectures in conjunction with the organizational Chief Technology Office (CTO)

• Collaboration with global IT infrastructure teams ensuring proper compliance security and architectural alignment with company standards

• Establishment and execution of market launch timelines aligned with commercial business partner objectives and market readiness evaluations

• Development delivery and application of market enablement tools and capabilities assuring rapid and effective market adoption of delivered technologies

• Design and delivery of post-installation hyper-care services to assure proper sustainment of delivered solutions

• Creation management and reporting of key transactional and financial success metrics for delivered platforms and services

• Identification prototyping and evaluation of new innovations in the commercial space in conjunction with key business partners

• Effective recruitment development and inspiration of top talent

• Oversite and championing of a diverse and inclusive work environment where all individuals share equally in opportunities to contribute grow advance and thrive.

Education:

• Required: Bachelors degree in information technology/science

• Preferred: MS or MBA

Required Experience and Skills

• 20 years of IT leadership with at least 10 years of senior leadership experience in a commercial Sales and Marketing domain

• Track record of successful execution of B2C and B2B commercial digital initiatives includingCRM Call Center systems customer on-boarding capabilities eLearning environments Omni-channel digital marketing eCommerce social media solutions pricing and rebates management sales and marketing analytics

• Prior success in defining driving and executing global commercial business process and system harmonization efforts including enterprise website consolidation and Global Sales Force Effectiveness process and system harmonization

• Exemplary senior executive communication influence and change management skillsets.

• Proven ability to manage and prioritize global demand for technology solutions

• Successful development and presentation of financial business cases for technology programs resulting in funding necessary to assure execution

• Experience leading within an Agile Scrum delivery methodology

• Successful introduction of new technologies e.g. cloud computing AI machine learning

• Demonstrable success in driving market adoption of delivered systems. Expertise leading change management/ market enablement initiatives

• Strong program management skills. Demonstrable ability to develop and execute complex cross-functional programs against aggressive delivery timelines.

• Proven ability to build highly effective collaborative working relationships with key internal stakeholders and external suppliers.

• Excellent communication skills both written and verbal

• Executive presence. Ability to communicate clearly and confidently with senior executives gaining support and endorsement of large-scale enterprise-wide IT initiatives

• Experience building motivating developing and mentoring highly capable diverse teams

• Success in building championing and maintaining a respectful inclusive professional culture where all are equally able to succeed as their natural authentic selves

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U.S. Hybrid Work Model

Effective September 5 2023 employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week Monday - Thursday although the specific days may vary by site or organization with Friday designated as a remote-working day unless business critical tasks require an on-site Hybrid work model does not apply to and daily in-person attendance is required for field-based positions; facility-based manufacturing-based or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.

The salary range for this role is

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

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