Intern, Reservations center
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Looking for a job where every call brings a smile Join us!
Here we dont just answer the phone we create a warm human and welcoming experience for every guest. Youll be the first voice they hear one that reassures delights and conveys all the comfort of our hotels even from a distance. Were looking for someone who loves to communicate with kindness and make a difference in someones day. Are you known for your attention to detail organizational skills and reliability This role will allow you to showcase these qualities while contributing to a personalized guest experience.
We are offering winter internship opportunities at Alt Hotel Montreal for a period of 6 months starting in January 2026.
WHAT YOULL DO
- Respond cordially quickly and efficiently to the various calls and e-mails received for all reservation modification cancellation or information requests.
- Help our guests choose the best room/package and optimize occupancy by effectively managing our waiting list.
- Collaborate with other departments to provide relevant information that enables us to offer a personalized experience to our guests.
- Develop a detailed knowledge of the hotels we serve including the specific features of each as well as the distinctions between our brands.
WHAT YOULL BRING
- Hospitality diploma an asset
- Natural customer service orientation - with experience an asset
- Positive organized and proactive attitude
- Ability to work independently or as part of a team
- Excellent oral and written skills in French and English due to frequent interaction with English- and French-speaking colleagues partners and guests from across Canada
- Knowledge of hotel management software OPERA PMS an asset
WHAT WE OFFER
- Passionate about travel Take advantage of special rates when you stay with Germain Hotels and travel the country. Again and again!
- A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
- Squats help you relax Get access to a state-of-the-art gym right in your workplace.
Apply - we look forward to hearing from you!
Required Experience:
Intern
Key Skills
- Campaigns
- Abinitio
- AutoCAD 3D
- Hardware & Networking
- Customer Support
- Arabic
About Company
Voyez comment nos hôtels Alt défient les conventions d'un bout à l'autre du Canada, avec ses chambres confortables, bien pensées et au design branché.
