BDC Rep
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Biggers Mazda is a fast-paced high-performing automotive dealership group dedicated to providing outstanding customer service and driving growth through innovation. Were expanding our team and are seeking a highly motivated and energetic BDC Rep to help us continue to grow and deliver exceptional experiences for our customers.
Job Summary:
The BDC Rep plays a key role in supporting sales growth by managing incoming leads setting appointments supporting the sales team and assisting with day-to-day operations. This hybrid role requires both a customer-focused mindset and operational leadership.
Key Responsibilities:
- Respond to inbound sales inquiries via phone email and online platforms
- Generate appointments for the sales team by following up with leads
- Track monitor and report on lead activity and conversion rates
- Support the E-Commerce Director with daily reporting team coordination and training initiatives
- Assist with inventory updates promotional campaigns and customer follow-ups
- Maintain CRM database with accurate and up-to-date information
- Contribute ideas for improving lead generation workflow efficiency and customer satisfaction
- Provide excellent service to customers both online and in person
Qualifications:
- 2 years of experience in business development sales support and automotive industry preferred
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Proficientwith CRM software - VinSolutions - is a requirement
- Ability to work in a fast-paced team-oriented environment
- Self-motivated with a proactive attitude and attention to detail
- Availability to work evenings weekends and/or extended hours as needed
What We Offer:
- Competitive base salary plus commission/bonus structure
- Health dental and vision insurance
- Paid time off and holidays
- Ongoing training and professional development
- Opportunity to grow into a management role within the organization
Key Skills
- Hp Unix
- Administration & Operation
- Ado
- IT Security
- Management Administration
About Company
Biggers Mazda has opened an all new Mazda dealership on Randall Rd in Elgin. With our expansion and growth we are looking for motivated Client Advisors to join ...
