Desktop Support Technician PH (VC)
Desktop Support Technician PH (VC)
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Job Description
Join a Team Thats Passionate About Making Lives Better!
At Bill Gosling Outsourcing we believe that success starts with an amazing team. We are a global leader in outsourcing solutions we focus on making lives better one connection at a time. We provide tailored solutions to businesses around the globe specializing in customer care sales and financial services. Were looking for enthusiastic driven individuals to join our dynamic work environment where fun meets results!
The Desktop Support Technician will support end users within our business for their basic Information technology related needs in relation to hardware and software.They will assist in troubleshooting issues for organizations to maintain the functionality of our systems ensuring alignment with business goals. They are responsible for the installation maintenance and troubleshooting of required software and hardware whether onsite or remotely for client or colleagues.
They are also accountable for groundwork installation and maintenance of end user workstation equipment (laptops/ desktops) and additional peripherals including telco related technology.
The maintenance activities will comprise the removal and replacement of computer devices. Working with computer vendor technical support desks and allied services as per the organizational procedures. The technician is involved in the set-up of software and hardware on various types of operating systems like Windows Unix Linux and many more.
What Youll Do:
We are looking for aDesktop Support Technicianto join our team. This is a challenging role that can positively impact many people across the world! This role will be immensely satisfying and meaningful to the right candidate and we cant wait to find you!
YOU WILL:
- Assist the Helpdesk Support team with Desktop Support tasks such as deployment of endpoints keyboard mouse monitors and telephony equipment
- Assist the business and operational/support staff with helpdesk related items
- Support IT Department tasks when required
- Assist with team/ operational training on various applications.
- Monitor daily operations and enhance processes to maximize technology efficiency.
- Knowledge of telephony hardware and software
- Other duties may be assigned
ABOUT YOU:
- Previous work experience as an IT/Desktop support preferred.
- You have successfully completed at least 2 years in College. Preferably those who completed courses in Information Technology
- You demonstrate teamwork open communication and the ability to give and receive constructive feedback.
- You demonstrate job knowledge through understanding of the fundamental skills and procedures.
- You are never satisfied and demonstrate a winning attitude striving for success and productivity
- You take initiative to share or apply best practices in order to improve personal performance and customer experience.
- You are fun and energetic and are engaged at all levels
WHY WORK WITH US:
- We offer a competitive salary for your work experience
- Life Insurance and Health Benefits available
- Ongoing training / personal development
- Amazing work culture where you can learn and grow
CHECK US OUT FOR YOURSELF
Twitter & Instagram: bgocareers
Facebook & Linked: BillGoslingOutsourcingPH
What Were Looking For:
INFORMATION SECURITY RESPONSIBILITIES
- Identification of non-conforming processes that impact business services and/or information security
- Any access to data will only be granted to authorized parties based on job responsibilities and employee will disseminate data to others only when authorized by Management.
- Report access privileges inappropriate to job duties to Management for correction and attend Information Security training on policies/procedures when required to do so.
- Attest in writing to knowledge of and compliance with Information Security policies and procedures prior to accessing private or restricted data.
- Role-Based security permissions as required in Workday
Why Join Us
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure youre equipped for success.
Team-Oriented Culture: Work in a collaborative supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events we foster a lively and inclusive work environment where youll build strong connections.
State-of-the-Art Offices: Work in our modern well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in peoples lives!
Get to Know Us Better! Follow us to get an insider view of our team in action our values in motion and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
At Bill Gosling Outsourcing we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race gender age ability status or any other characteristic you are valued here.If you require accommodations at any stage of the hiring process we are happy to work with you to ensure you have the support you need just let us know.
Bill Gosling Outsourcing Where your career thrives!
Required Experience:
IC
Employment Type
Full-Time
