Bilingual Service Assistant

Fort Lauderdale, FL - USA

Monthly Salary: Not Disclosed

Posted on: 27-09-2025

Vacancies: 1 Vacancy

Job Summary

FHIA Remodeling a Renuity company

Bilingual Spanish Service Assistant

$17/hr

In-Office Position

The home improvement industry is broken. Renuity is here to fix it. Weve united seven of the most trusted home renovation companies in America under one powerful brand Renuity. Together were on a mission to revolutionize home improvement making it faster easier and stress-free to upgrade your home inside and out. Whether its a new bath a custom closet or exterior upgrades we help people create homes they love without the hassle. With expert teams in 36 states and counting theres probably a Renuity home in your neighborhood. And were just getting started.

If youre ready to build the future of home improvement join us.

What We Offer

Full-Time benefits offered: health dental vision and supplemental insurance
Hands-on experience with an industry leader in home remodeling
Paid Holidays and PTO 401(k)

A respectful forward-thinking work culture

About This Role

Serve as the liaison between homeowners Service Technicians and Field Managers
Maintain the computer system by updating and entering job-related data
Plan to prevent problems and resolve current issues
Answer warranty questions and resolve warranty claims
Enter detailed notes about customer complaints and resolution

Submit warranty claims for service parts
Follow up with claims based on the technician reports
Assist the Operations manager and the Service Manager in providing customer care and scheduling service calls
Communicate with customers regarding updates appointments delays or reschedules
Hours M-F 8am - 4:30pm

Key Qualifications

At least three (3) years of office-based customer service preferred
Experience in home improvement or construction industry preferred
Must be able to efficiently multi-task and work independently with minimal supervision
Attention to detail with accurate and excellent data entry skills
Excellent time and task management skills
Ability to maintain confidentiality
Proficiency in MS Office 365
Bilingual skills in both English and Spanish
Flexible positive attitude

Office location: 3801 SW 30th Avenue Fort Lauderdale FL 33312

About FHIA Remodeling

At FHIA Remodeling a Renuity company were making home improvement faster easier and stress-free. Our team set out to be a best-in-class home remodeling provider in 2006 and are proud to have served over 200000 happy customers throughout Florida. Our growth is fueled by our people where weve promoted over 85% of our diverse and inclusive leaders from as part of Renuity were combining our local expertise with the strength of a national brand to build the future of home improvement. Our commitment to quality products expert installation and exceptional customer service drives our success. As part of our team and the broader Renuity organization youll have the opportunity to make an impact grow your career and help people create homes they love.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact

If you have a question regarding your application please contact

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FHIA Remodeling a Renuity companyBilingual Spanish Service Assistant $17/hrIn-Office PositionThe home improvement industry is broken. Renuity is here to fix it. Weve united seven of the most trusted home renovation companies in America under one powerful brand Renuity. Together were on a mission to...