Manager, EF Ops, External Fulfilment Ops
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Amazon is looking for a motivated individual for the profile of Operations Manager to manage (Partner Carrier Program) as part of External Fulfilment Operations team. The Ops Manager will lead the PCP operations to drive efficiency reduce defects and enhance the overall seller experience. Reporting to head of EF/ES Operations this role will be responsible for overseeing the implementation of short-term and long-term initiatives to address the key opportunities. This is a critical role that will have a significant impact on the efficiency and reliability of PCP Program. This role will require the ability to work effectively in a fast paced startup environment partnering with others as needed and the ability to exercise sound judgment solving novel problems without clear direction from leadership. The successful candidate has demonstrated the ability to solve complex logistics challenges possesses bias for action and will have the opportunity to drive transformative changes and shape the future of this strategic fulfilment channel.
Amazon is an Equal Opportunity Employer Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age
Key job responsibilities
1. Ensure seamless integration between EF/ES and PCP operations and business teams
2. Drive operational efficiency improvements in key metrics such as FDPS (first day pickup success) seller reimbursements
3. Launch training and policies to improve performance
4. Manage Daily/weekly performance build mechanisms to detect and drive down defects and work on continuous improvements.
5. Develop long term capabilities to improve forecasting reduce cost and implement packaging/labelling improvement initiatives.
6. Influence to drive exceptional results including formulating standard operating procedures identifying areas of improvement and implementing solutions.
This role will require exceptional communication and influencing skills and will work to influence stakeholders across customers Business Operations and Product teams.
About the team
The team manages External fulfilment channels for Amazon India. The team is responsible for performance cost quality and speed metrics. The team is structured regionally as well has a central team of Program Managers who drive critical initiatives.
- 3 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- 1 years of performance metrics process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Amazon is an Equal Opportunity Employer Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age
Key job responsibilities
1. Ensure seamless integration between EF/ES and PCP operations and business teams
2. Drive operational efficiency improvements in key metrics such as FDPS (first day pickup success) seller reimbursements
3. Launch training and policies to improve performance
4. Manage Daily/weekly performance build mechanisms to detect and drive down defects and work on continuous improvements.
5. Develop long term capabilities to improve forecasting reduce cost and implement packaging/labelling improvement initiatives.
6. Influence to drive exceptional results including formulating standard operating procedures identifying areas of improvement and implementing solutions.
This role will require exceptional communication and influencing skills and will work to influence stakeholders across customers Business Operations and Product teams.
About the team
The team manages External fulfilment channels for Amazon India. The team is responsible for performance cost quality and speed metrics. The team is structured regionally as well has a central team of Program Managers who drive critical initiatives.
- 3 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- 1 years of performance metrics process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key Skills
- Change Management
- Access Control System
- Customer Service
- B2C
- Civil Quality Control
- Broadcast
About Company
AmaZone Cafe it is a very cosy place, focus on healthy food, where you can delight with your friends and family and try the best Acai, the famous brazillian fruit.
