Job Description
Customer Service Representative (CSR)
Job Summary
Seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join a small but dynamic team. This role is pivotal in ensuring smooth day-to-day operations supporting both personal and commercial lines and delivering exceptional service to clients. If you are a collaborative professional who thrives in a fast-paced environment and is eager to grow your career we encourage you to apply.
Compensation Package
- Salary Range: $40000 - $45000 annually
- Competitive benefits package 401(k) paid time off professional development opportunities etc.
Responsibilities
- Handle incoming phone calls and client inquiries with professionalism and efficiency
- Manage billing filing and administrative tasks to support daily operations
- Assist with pulling and organizing documents for personal and commercial lines accounts
- Collaborate with team members to ensure seamless service delivery
- Utilize EPIC software for record-keeping and workflow management
Qualifications/Requirements
- Education & Experience: Open to candidates with varying levels of experience; prior experience in insurance or customer service is a plus
- Licensure: Property & Casualty (P&C) license preferred but not required
- Technical Skills: Familiarity with EPIC software is advantageous
- Soft Skills: Strong organizational skills attention to detail and a collaborative mindset
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
#LI-MS3
Required Experience:
Manager
Job DescriptionCustomer Service Representative (CSR)Job SummarySeeking a dedicated and detail-oriented Customer Service Representative (CSR) to join a small but dynamic team. This role is pivotal in ensuring smooth day-to-day operations supporting both personal and commercial lines and delivering ex...
Job Description
Customer Service Representative (CSR)
Job Summary
Seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join a small but dynamic team. This role is pivotal in ensuring smooth day-to-day operations supporting both personal and commercial lines and delivering exceptional service to clients. If you are a collaborative professional who thrives in a fast-paced environment and is eager to grow your career we encourage you to apply.
Compensation Package
- Salary Range: $40000 - $45000 annually
- Competitive benefits package 401(k) paid time off professional development opportunities etc.
Responsibilities
- Handle incoming phone calls and client inquiries with professionalism and efficiency
- Manage billing filing and administrative tasks to support daily operations
- Assist with pulling and organizing documents for personal and commercial lines accounts
- Collaborate with team members to ensure seamless service delivery
- Utilize EPIC software for record-keeping and workflow management
Qualifications/Requirements
- Education & Experience: Open to candidates with varying levels of experience; prior experience in insurance or customer service is a plus
- Licensure: Property & Casualty (P&C) license preferred but not required
- Technical Skills: Familiarity with EPIC software is advantageous
- Soft Skills: Strong organizational skills attention to detail and a collaborative mindset
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
#LI-MS3
Required Experience:
Manager
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