IT Support Technician

By joining Sedgwick youll be part of something truly meaningful. Its what our 33000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us experience our caring culture and enjoy work-life balance. Here theres no limit to what you can achieve.

Newsweek Recognizes Sedgwick as Americas Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Who we are:

Caring Counts - At Sedgwick we help people and organizations navigate some of lifes most challenging moments - from workplace injuries and property damage to complex liability claims and health-related events. As a global leader in claims management and risk solutions we operate in more than 80 countries and support millions of individuals every year with empathy expertise and innovation.

Working at Sedgwick means being part of a team that values integrity collaboration and continuous growth. With over 33000 colleagues worldwide we are united by a shared purpose: to take care of people when it matters most.

What you like to do:

Were looking for a hands-on IT professional to manage and support hardware across our Danish offices. If youre detail-oriented tech-savvy and enjoy being the go-to person for IT support this role is for you.

This role ensures that laptops desktops mobile devices peripherals and related equipment are deployed maintained and retired in line with corporate standards security policies and local compliance requirements.

Acting as the primary onsite technology contact the Technician works closely with central IT teams vendors and local staff to deliver reliable secure and efficient hardware services.

Key Responsibilities

• Manage inventory and lifecycle of IT hardware (laptops desktops monitors printers etc.)
• Configure and deploy devices according to company standards
• Provide on-site technical support and troubleshoot hardware issues
• Coordinate with vendors for repairs deliveries and service
• Ensure compliance with security policies and GDPR
• Maintain documentation and generate hardware reports

What we would like:

The ideal candidate will have a diploma or degree in IT Computer Science or a related discipline or bring equivalent hands-on experience. Whether youre a recent graduate with relevant student worker experience or a seasoned professional you should have a background in IT hardware support asset management or technology coordination.

A solid understanding of Windows hardware setup and troubleshooting is essential along with experience using endpoint management tools such as Microsoft Intune. Basic networking knowledge to ensure device connectivity as well as familiarity with IT Asset Disposition (ITAD) processes are also important.

Beyond technical skills this role calls for strong organisational abilities and a sharp eye for detail. Very good communication skills in English are required and proficiency in Danish is a plus. You should be comfortable working independently managing multiple tasks and maintaining a customer-focused approach to service delivery.

What we offer:

Being part of an International IT Services Team you are based in our Ballerup Office DK with the possibility to work from home office twice a week. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15000 courses on demand training specific to roles and opportunities to continue your formal education all available to you starting from your very first day.

Youll join a community passionate about making a difference where every role contributes to a larger mission; protecting people and businesses. This isnt just a job; its an opportunity to shape the future of insurance.

Most importantly youll be part of a team that listens supports and has your back.

Next steps for you:

Ready to make an impact in a dynamic IT environment Apply now and help us keep our Danish offices running smoothly and securely.

Not only that we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age disability gender identity marital/ family status race religion sex or sexual orientation.

For any questions you may have please do not hesitate to contact our Talent Acquisition Partner Sonja Schmidt-Gillmeister . We look forward to receiving your CV including your salary expectation and notice period or start date.

#LI-Hybrid

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions duties or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.