Senior Counselor, Recruitment and Admissions

The Senior Counselor will assist with all aspects of the professional responsibilities in the Office of Admissions and Outreach at School of Leadership and Education Sciences at the University of San Diego (USD SOLES). General responsibilities will include proactive recruitment and outreach efforts evaluating and making recommendations on admission applications serving as a resource in admissions operations planning managing and attending recruitment and outreach events counseling prospective students planning and implementing special recruitment strategies representing USD SOLES to prospective students alumni and other external constituents offering admissions presentations to prospects and applicants and conducting appropriate follow-up via phone e-mail and written correspondence to prospects and applicants. The Senior Counselor will work closely with the marketing team to amplify the vision of our graduate programs to deliver compelling outreach to prospective

Duties and Responsibilities:

Admissions & Recruitment

• Serve as a primary point of contact for prospective SOLES students through all stages of the admissions funnel providing high-touch support via one-on-one meetings group information sessions phone email and virtual platforms.
• Counsel prospective students about admission program requirements and determining program fit
• Maintain frequent high-quality engagement (calls emails texts meetings) to guide students through the application decision-making process.
• Organize and lead recruitment events including graduate fairs conferences and information sessions- representing SOLES and engaging prospective students.
• Manage designated programs recruitment and enrollment targets; work with the Assistant Dean to analyze data and trends to inform outreach strategies and achieve enrollment goals.
• Review applications (less than 10% of workload) and prepare admissions recommendations based on academic preparedness professional experience and alignment with program outcomes; provide context to the admissions committee to inform decisions.
• Collaborate with faculty and marketing to develop and share compelling messaging that communicates program vision admissions requirements and program outcomes.
• Track and report on recruitment and admissions activity meeting defined performance metrics tied to enrollment targets.
• Use CRM tools to manage and analyze prospect pipelines adjusting strategies to improve results.
• Assist prospective students and applicants in graduate school planning and serve on information session panels to interpret and discuss admission practices/policies.

Outreach Programming & Collaboration

• Plan facilitate and/or attend recruitment outreach and onboarding events (virtual and in-person) to connect students with faculty staff and alumni. Proactively seek attend and/or host events to attract prospective students.
• Oversee the preparation of outreach materials manage event logistics collaborate with faculty as appropriate and ensure all event details are handled effectively.
• Partner with faculty and alumni to strengthen pipelines and build relationships that advance enrollment goals.
• Coordinate with Academic Program Managers to share insights on admitted students motivations goals and potential concerns ensuring continuity of advising and a seamless transition into program management.
• Communicate regularly with Academic Program Managers to remain informed about program updates curriculum changes and faculty expectations ensuring prospective and admitted students receive program-specific guidance.
• Collaborate across campus with offices such as the Registrar Financial Aid Student Services USD Veterans Affairs and Marketing to ensure a seamless student experience.

Certificates Licenses Registrations:

• Valid drivers license required.

Special Conditions of Employment:

• Ability to travel (as needed) and work occasional evenings/weekends for recruitment and enrollment events.

Background check: Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.

Minimum Qualifications:

• Bachelors degree required.
• Two years of experience in college admission recruitment required.

Preferred Qualifications:

• Masters degree (or in process) preferred.
• Three or more years of experience in college admission recruitment preferred.

Performance Expectations- Knowledge Skills andAbilities:

• Knowledge of and willingness to learn and work with technology; specifically word processing environments internet navigation CRMS databases and e-mail correspondence
• Understanding of the mission of the university and the school and willingness to present the stated values
• Exceptional verbal and written communication skills including interpersonal communication and public speaking skills
• Strong time management and organizational skills
• Effective problem-solving and critical thinking skills
• Strong project management skills
• Ability to work independently and also in a team-oriented collaborative work environment
• Ability to remain flexible and versatile in coping with evolving work situations
• Ability to create rapport and build relationships
• Ability to effectively present information in one-on-one small group and large group settings with a variety of audiences
• Ability to communicate in an inclusive and respectful manner
• Ability to multi-task and effectively manage competing priorities.

Hours: 37.5 hours per week

Closing date:Open until filled