Evening Concierge St. Clare

• Casual evening Concierge required for shifts to cover 5.00 900 pm Monday to Friday
• Support the team at St Clare located in Kew fantastic environment
• Competitive hourly rate casual loading NFP salary packaging benefits

About the role

The Concierges primary responsibility is to deliver a warm welcoming front-of-house experience while supporting residents with their needs. This includes responding to lifestyle and hospitality requests coordinating transport arrangements and managing urgent situations with calm confidence and care.

In addition the concierge is responsible for:

• Ensuring common areas are presented in a neat and tidy manner reporting any requirements for repairs maintenance and/or special cleaning
• Assisting with the morning opening and evening lockdown procedures ensuring security of the communal areas
• Assisting at in-house events and functions
• Attending to various administrative tasks

These shifts are from 5.00pm to 9.00pm weekdays weekend shifts are from 9.00am to 5.00pm sleepover shifts are also available.

About you

• Experience in a customer service concierge or reception role preferably within a hospitality or retirement living setting
• Ability to follow up on requests for transport and hospitality maintain a high standard of service.
• A positive attitude friendly personality and excellent communication skills.
• Ability to remain calm in urgent or emergency / urgent situation.
• Oversee the lockdown procedure and maintain security and safety of the precinct

Requirements

• Responsible Serving of Alcohol (RSA) Certificate - mandatory
• First Aid Level 2 Certificate and CPR - desirable

Why VMCH

Because the people we employ make it a great place to work! In addition VMCH will provide you with:

• A collaborative and energetic team environment
• A competitive salary
• Excellent salary packaging benefits
• Ongoing professional development
• A positive and supportive workplace culture
• Employee Assistance Program
• Grow your skills while helping others live more independently
• A chance to make a positive difference in the lives of people with disability and the community.

About us

VMCH is a Catholic not-for-profit organisation providing services including affordable housing residential aged care retirement living community and disability services and specialist education to 7600 people across Victoria. We operate in over 50 locations have 3300 employees and over 600 volunteers maintaining our 24/7 service to vulnerable people across Victoria.

Here at VMCH our services are as diverse as the people we support. As a for-purposeorganisation love joy hospitality and couragearent just words to us they guide us in everything we do. While weve been around for over a century were always moving forward. We stay true to who we are by supporting people and families to live their best lives providing a place to call home and spaces to learn and grow.

As an employee of VMCH you will be provided with ongoing personal and professional development career pathways opportunities a positive and supportive workplace culture and excellent salary packaging benefits.

If you meet the above criteria and are passionate about making a positive difference in peoples lives we would love to hear from you!

To work at VMCH you will be required to supply proof of work rights a National Police Check and RSA Certification.

We do not accept unsolicited resumes emails and phone calls from recruitment agencies