Mass Care Specialist

COMPENSATION:

Anticipated Hiring Range: $84739.13-$101391.43 USD Annually

Compensation will be determined based on education experience and skills.

BENEFITS:

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical dental and vision insurance paid time off and holidays retirement matching wellness programs tuition reimbursement flexible schedules and more. For more information click Here for our Total Rewards summary.

ESSENTIAL DUTIES:

• Ensure ESF-6 in the Emergency Operations Center (EOC) is ready for activation to support mass care needs of Jefferson County. Develop review and update emergency plans annexes and documents related to mass care within the County Comprehensive Emergency Management Plan. Lead planning for sheltering feeding family reunification and integration of ESF-6 components.

• Provide expertise on Access and Functional Needs to support whole community inclusion during planning and response. Maintain and update checklists forms standard operating procedures and reference materials that reflect Human Services considerations within Mass Care operations. Coordinate planning to ensure actions address the needs of vulnerable populations including people with disabilities children and older adults.

• Facilitate partnerships with Human Services NGOs nonprofits Volunteer Organizations Active in Disaster (VOAD) and community organizations such as Red Cross United Way and Salvation Army to strengthen ESF-6. Respond promptly to requests emergencies and communications from citizens and partners.

• Collaborate on the Jefferson County Integrated Preparedness Plan (IPP) focusing on training equipment and planning. Participate in Emergency Operations Team (EOT) training exercises and mass care drills including shelter operations. Develop and review exercise scenarios objectives and after-action reports.

• Assist and support EOC activations by coordinating ESF-6 activities and liaising with partners for emergency assistance temporary housing and human services.

• Represent Jefferson County Human Services in a professional and collaborative manner at meetings conferences and committees. Conduct briefings and outreach to promote Mass Care capabilities. Develop and deliver staff training for ESF-6 operations during emergencies. Support organizational development and public outreach initiatives.

• Maintain 24/7 availability to respond to emergencies and EOC activations as needed.

• Develop write implement and maintain the Emergency Management plans for the County and Human Services to include volunteer and donations management Mass Care Annex with specific shelter plans reunification and Disaster Assistance Center (DAC) planning. Work with DHS divisions to develop additional program-specific emergency responses including Children Youth and Family Services Adult and Family Services and Economic Assistance.

• Manage records and funding documentation related to budgets and grants.

• Other duties as assigned.

QUALIFICATIONS:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click apply for that reason we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

Experience: Five years related work experience

Education: Bachelors Degree

License/Certifications:

• Completion of FEMAs Professional Development Series

• Completion of FEMAs Advance Professional Series

• Colorado Certified Emergency Manager (CO-CEM) Designation or equivalent

• Completion of IS-405 Mass Care and Emergency Assistance Overview

• Completion of FEMA course work including IS-100 IS-200 IS-405 IS-700 IS-800 IS-

*Note: An equivalent combination of education and experience is acceptable.

Preferred knowledge skills and abilities:

Within two years of hire:

• Completion of the Colorado Emergency Managers Academy

Industry-specific Knowledge:

• FEMAs National Response Framework (NRF) and Emergency Support Function 6 (ESF-6) requirements.

• NIMS/ICS principles and Emergency Operations Center (EOC) operations.

• Mass Care operations: sheltering feeding disaster housing and family reunification.

• Access and Functional Needs (AFN) integration (ADA compliance CMIST framework).

• Human Services systems: Children Youth & Family Adult & Family Services Economic Assistance.

• Role of VOADs NGOs and nonprofits (Red Cross Salvation Army United Way etc.) in disaster response.

• Disaster assistance centers (DACs) volunteer and donations management.

• Grants and funding processes related to emergency management.

Technical Skillset:

• Emergency planning & documentation: writing reviewing and maintaining plans annexes SOPs and checklists.

• Project and program management: organizing multi-agency initiatives budgets and grant compliance.

• Data/document management: maintaining accurate records funding documentation and EOC forms.

• Technical assistance: guiding partners in shelter operations reunification and mass care planning.

• Operational readiness: supporting EOC activations and ensuring 24/7 response capabilities.

• Logistics: Managing large scale shelter supplies and coordination.

Soft Skillset:

• Collaboration & partnership building: fostering strong relationships across government nonprofits and the community.

• Communication: clear empathetic and audience-appropriate messaging (citizens stakeholders vulnerable populations).

• Facilitation: leading meetings briefings and cross-agency coordination.

• Problem-solving & adaptability: making sound decisions under pressure in fast-changing environments.

• Leadership: representing Jefferson County Human Services in a professional credible manner.

• Community engagement: conducting outreach education and promoting whole-community inclusion.

• Resilience & commitment: maintaining readiness for high-stress 24/7 emergency response demands.

Additional Job Information:

• Criminal History and MVR Background Checks are for every position.

• A valid Colorado drivers license is required for positions that drive on County Business in either a county or personal vehicle shall have a Colorado Drivers license within 30-days of hire or beginning to serve as an intern or volunteer.

• Offer of employment is contingent upon successful completion of criminal history motor vehicle report education verification and/or references.

• In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

• All Jefferson County Employees must apply through their internal profile.

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodation throughout our hiring process. For assistance with applications interviews or other hiring-related accommodations contact . This contact is for accommodation requests only and cannot provide application status updates.

APPLICATION:

Qualified applicants are encouraged to apply immediately. All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities

A resume and cover letter submitted with your application are encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin and applicants are contacted directly by the hiring team if selected. To view the status of your application please log into your candidate portal.

For more details on the recruitment process please visit: Contact the Jefferson County Recruitment Team at or