Facilities Coordinator – Supervisor
Facilities Coordinator – Supervisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Facilities Coordinator Supervisor
Position Overview
This position is responsible for leading and supervising a team of Facilities Coordinators while providing comprehensive oversight of IFM (Integrated Facilities Management) operations remotely. The Facilities Supervisor ensures strategic management and coordination of facility services across multiple sites and teams to maintain optimal operational efficiency and client satisfaction.
The role encompasses team leadership advanced client relationship management vendor oversight and strategic planning while maintaining accountability for delivery quality budget management and performance metrics across the supervised portfolio.
Roles and Responsibilities
Team Leadership and Management
Supervise mentor and develop a team of Facilities Coordinators
Conduct performance evaluations provide coaching and identify training needs
Assign work responsibilities and monitor team productivity and quality standards
Establish team goals KPIs and ensure consistent achievement of performance metrics
Foster a collaborative team environment and resolve escalated issues
Strategic Administrative Functions
Serve as senior point of contact with clients for complex facility operations and strategic initiatives
Lead planning sessions for the account strategic objectives and long-term facility planning
Oversee multiple site operations and coordinate cross-functional facility services
Review initiatives on process improvements
Manage escalated client service requests and complex operational challenges
Advanced Financial Management
Develop and manage departmental budgets across multiple locations
Analyze financial account performance identify cost optimization opportunities and implement strategic team or account initiatives
Review and approve work order purchase orders invoices etc.
Prepare comprehensive financial reports variance analyses and strategic recommendations
Ensure accurate cost allocation across client portfolios
Strategic Vendor and Service Provider Management
Develop vendor management strategies and oversee contract negotiations
Establish performance benchmarks and conduct comprehensive vendor assessments
Lead vendor relationship management and resolve complex service delivery issues
Ensure compliance with regulatory requirements and corporate standards
Implement vendor performance improvement initiatives and strategic partnerships
Client Relationship and Communication Leadership
Manage senior-level client relationships and strategic account development
Lead or participate in client meetings presentations and strategic planning sessions
Develop communication protocols and ensure consistent service delivery standards
Handle complex client escalations and implement service recovery strategies
Compliance and Quality Assurance
Establish quality control processes and monitor compliance across all operations
Develop and implement standard operating procedures and best practices
Conduct audits and assessments to ensure adherence to service standards
Lead continuous improvement initiatives and implement operational enhancements
Ensure regulatory compliance and risk management protocols
Competency
The ideal candidate should demonstrate the following advanced competencies:
Leadership Excellence: Proven ability to lead motivate and develop high-performing teams
Strategic Thinking: Capability to develop long-term strategies and implement complex operational initiatives
Advanced Customer Service: Executive-level client relationship management and service recovery skills
Crisis Management: Ability to maintain composure and lead effectively during high-pressure situations
Strategic Planning: Strong analytical skills with ability to forecast plan and execute complex projects
Advanced Communication: Superior presentation negotiation and interpersonal communication skills
Technical Proficiency: Expert-level proficiency in MS Excel financial systems and facility management software
Financial Acumen: Strong understanding of budgeting financial analysis and cost management principles
Experience and Qualifications
Minimum 3 years of progressive experience in facility management property administration or service coordination with at least 2 years in a supervisory role
2-3 years of experience in financial management accounting or budget oversight; within the facilities or real estate or service-related industry
Bachelors degree in Facilities Management Business Administration Engineering Finance or related field
Professional certifications in facilities management (FMP CFM SFP) or project management (PMP) preferred
Demonstrated experience managing teams of 5 direct reports and overseeing multi-site operations
Proven track record of client relationship management and vendor negotiations at executive level
Location:
On-site Taguig PhilippinesIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Required Experience:
Manager
Employment Type
Full-Time
