Administrative Support Specialist I

Campus

OSU-Stillwater

Contact Name & Email

Lisa Fry

Work Schedule

Monday through Friday 8:00am-5:00pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$13.50 - $16.50

Priority Application Date

While applications will be accepted until a successful candidate has been hired interested parties are encouraged to submit their materials byto ensure full consideration.

Special Instructions to Applicants

IMPORTANT: The following documents and information are required for consideration: *Online Application * Cover Letter *Resume *List of previous supervisors names and phone numbers *List of three references. The expectation of the Bursar Office is staff agree and are aware to comply with the ethical and legal responsibility to protect the privacy of students prospective students faculty staff alumni donors and others including obligations to protect and safeguard confidential information.
The Bursar Office is responsible for collection of past due accounts. Therefore to be considered as an applicant your bursar account must be in good standing with the university. This expectation applies to all applicants considered for employment and to maintain employment.

About this Position

Serve as liaison for Office of the Bursar by professionally assisting bursar account holders with questions via phone call email or in person. Aptitude for computerized record keeping systems and analytical ability. Team oriented in carrying out tasks with co-workers. Perform other duties as assigned. Promotional opportunities may be available through established career development plan.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

• One year of clerical/customer service experience.
  Post-secondary education may substitute for years of required experience.

• Skills Proficiencies and/or Knowledge:

  Must be able to: * Protect privacy and safeguard confidential information. * Understand and utilize proficiency in customer service with excellent communication skills. * Maintain good interpersonal skills when working with others. * Demonstrate the capability to maintain the strictest confidentiality. * Apply problem-solving research analytical and public relations skills. * Secure records safely to alleviate data breaches. * Work effectively with others in a team-oriented environment. * Cope with stress in a positive manner. * Critical thinking ability to process information quickly and accurately. * Able to work with little supervision and prioritize multiple tasks in a high-volume environment to meet deadlines. * Detail oriented with excellent organizational skills. * Display professionalism and flexibility when working with others and in stressful situations. Proficient in MS Office especially Excel and ten key.
  
  All employees must sign a Bursar Confidentiality Contract to ensure staff agree and are aware to comply with the ethical and legal responsibility to protect the privacy of students prospective students faculty staff alumni donors and others including obligations to protect and safeguard confidential information. Since this office is responsible for collections of past due accounts all Bursar Office employees bursar accounts must be in good financial standing. Therefore this policy applies to all successful applicants considered for employment.

Preferred Qualifications

• Bachelors

  Business/Accounting

• Four years of clerical/customer service experience.

  Higher Education experience Bursar Office experience.

• Certifications Registrations and/or Licenses:
• OSU Ambassador program certificate or comparable program.