Transportation Clerk (Senior Account Clerk, Bilingual Required), Salem Public Schools, Salem, MA Transportation Office [SY 2025-2026]

Schedule: 52 week position (Full-Year)

Hours: 37.5 hours per week 7:30 am - 3:30 pm

Salary: Hourly rate per AFSCME Contract

About Salem Public Schools where belonging leads to opportunity.

Salem is a small diverse city with a proud maritime and immigrant history. Salem Public Schools is an urban public school district enrolling nearly 4000 students in 11 schools. Our vision is to ensure that all students will be locally engaged globally connected and fully prepared to thrive in a diverse and changing world. We hold dear our core values of belonging equity and opportunity in everything we do. We seek individuals who are passionate about urban education and understand the urgency of improving student achievement for all students regardless of ability economic status gender/gender identity language race/ethnicity sexual orientation or other backgrounds. We invite you to learn more about our strategic plan and core priorities on our website at Youll Do:

Serving as clerk to the Transportation office the Transportation Clerk represents the face of the this role she/he welcomes and frequently interacts with all students parents staff and others to the office answering phone calls in a pleasant and timely manner and responding to questions regarding transportation. The clerk also assists with key responsibilities such as preparing and tracking budgetary requisitions bus requests field trips tracking student bus attendance important mailings and other communications maintaining confidential files and supporting other members of the administrative and secretarial team as needed.

Major Duties and Responsibilities:

• Performs general clerical functions (e.g. scheduling copying faxing data entry filing etc.) for the purpose of supporting site operations
• Promotes positive public relations for the school and district serves as a receptionist greeting students parents staff and the public in a friendly and helpful way
• Serves as receptionist; greets students parents staff and the public efficiently and courteously; answers or refers telephone and in-person inquiries; takes messages; promotes positive public relations for the district
• Is responsive to all inquiries both in person or on the phone
• Uses Aspen Transfinder Parent Square and shared spreadsheets to answer questions and troubleshoot issues related to transportation
• Maintains a variety of spreadsheets and files such as student bus lists route sheets bus requests field trip requests orders emergency procedures and a wide variety of other files and records as assigned
• Prepares processes and tracks requisitions using MUNIS in coordination with the districts business office and maintains working knowledge of the schools budget lines including postage
• Collaborates with other members of the SPS staff to ensure successful completion of administrative goals and tasks
• Other duties as assigned

Role Responsibilities:

• Performs general clerical functions (e.g. scheduling copying faxing data entry filing bus passes etc.) for the purpose of supporting site operations
• Serves as receptionist; greets students parents staff and the public efficiently and courteously; answers or refers telephone and in-person inquiries; takes messages; promotes positive public relations for the district
• Receives processes and monitors bus applications from initial receipt through routing completion inputting information into ASPEN printing bus passes and notifying school personnel and families.
• Maintains a variety of files and records as assigned such as riders lists daily schedules orders bus enrollment confidential special need student files and a wide variety of other files and records as assigned
• Assists with dispatching and communicates with school bus drivers monitors and vendors to get students to and from school safely on a daily basis.
• Prepares forms form letters and other documents as required at acceptable levels of speed and accuracy; collates and photocopies materials as necessary; maintains supply of forms and charts as needed
• Assists transportation team with planning efforts
• Develops and implements proactive communications strategies with families and school personnel including the use of district communication platforms and the district website
• Arranging transportation for field trip requests with vendors
• Assisting with out of district Mckinney Vento transportation requests
• Additional duties as assigned

Qualifications:

• High School diploma or equivalent; Associates Degree or Higher Preferred
• Second language proficiency in Spanish or Portuguese required
• Have a minimum of two years of successful experience in a related clerical logistics or transportation position; School Transportation experience highly desirable
• Proficiency with Google suite including Gmail & Google Sheets; Parent Square Transfinder; MUNIS Aspen Student Information System (or ability to learn) and other software
• Ability to establish and maintain a positive and professional relationship with co-workers students parents staff and visitors; cultural sensitivity and ability to relate well and effectively in diverse workplace and with a diverse client population

Work Year: The Transportation Clerk works a full-time full-year (260-day) work year. Please visit to view the 2025-26 district and/or school calendar.

Salary: Compensation for Senior Account Clerks in the Salem Public Schools are determined by the American Federation of State County and Municipal Employees (AFSCME) collective bargaining agreement.

Benefits: The City of Salem offers all full-time employees Group Insurance Commission (GIC) benefits. Click here for more information about our health benefits.

Equal Opportunity Employer

Salem Public School District is committed to maintaining a work and learning environment free from discrimination based on race color religion national origin pregnancy gender identity sexual orientation marital/civil union status ancestry place of birth housing status age citizenship status veteran status political affiliation genetic information or disability as defined and required by state and federal laws. Additionally we prohibit retaliation against individuals who oppose such discrimination and harassment or participate in an equal opportunity investigation.