Underwriting Coordinator

The Role

As an Underwriting Coordinator at Kinetic Insurance you will play a crucial role in the pre-processing and data entry of submissions received through our submission inbox. Your primary responsibility will be to monitor our submission inbox and Submissions AI dashboard where submission information is sent to us by our broker partners via email. After receiving these emails you will be tasked with looking at the files and determining if all the documents we require were provided and that the AI extraction and output of those files was accurate. If not you will need to communicate with the broker about what is missing in order to complete the submission process.

After receiving the complete set of documents and AI extraction complete you will use several software systems to start the quoting process for our Underwriting team. These systems include GDrive Insurance Carrier Portals and Salesforce. Additionally you will be involved in day-to-day customer service of our agency and policyholder partners. These recurring tasks include an array of requests ranging from gathering policy information for a broker to answering questions about their policy or billing.

This position demands meticulous attention to detail and effective communication skills to maintain the efficiency and accuracy of the underwriting process.

Responsibilities:

• Data entry and reporting
• Document tracking & management
• Record updating in SFDC
• Communication with brokers & internal team
• Inbox management and work queue management
• Work prioritization and follow up
• Process documentation

Qualifications:

• Graduate of any 4-year related course
• Minimum 1-2 years of work experience preferably utilizing SFDC. Passion curiosity and excitement trumps all.
• Prior experience in insurance underwriting data entry or administrative roles preferred
• Exposure to US Healthcare is an advantage
• Proficiency in Microsoft Office Suite and familiarity with Salesforce (SFDC) or other CRM systems
• Exceptional accuracy in data entry and document management
• Ability to manage multiple submissions simultaneously and meet deadlines.
• Clear written and verbal communication skills for effective interaction with brokers and internal teams
• Strong attention to detail with a commitment to high-quality work
• Typing speed of >45 words per minute preferred
• Willingness to learn new processes and adapt to changes in a fast-paced environment
• Willingness to learn insurance operations language and underwriting process flow
• Insurance experience is a bonus but not a requirement
• Willingness to work on a hybrid set-up in Makati City and amenable to a US business hours schedule.

All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer believes in each persons potential and well help you achieve yours.

All information will be kept confidential according to EEO guidelines.

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