Specialist DevOps
Specialist DevOps
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Job Description
You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.
Job Description:
Senior DevOps Engineer - Global DevOps Engineering
Role Summary:
Were seeking an experienced and passionate DevOps Engineer to help transform our global contact centre this role you will be at the forefront of implementing cloud capabilities and GenAI solutions across our operations in Canada Asia and the US.
As a key player in our innovation team youll have the opportunity to shape the future of customer experience and operational excellence. Your expertise will be instrumental in crafting scalable resilient systems that leverage cutting-edge technologies to redefine how we serve our clients.
What you will do:
- Lead the implementation of DevOps practices and fully automated CI/CD pipelines
- Collaborate with cross-functional teams to improve software quality and release frequency
- Design and maintain automated build test and deployment processes
- Support and coach engineers on DevOps tools and practices aligned with Sun Lifes standards and policies
- Ensure security standards are integrated into all solutions
- Troubleshoot and resolve operational issues related to DevOps pipelines
- Review and analyze organizational needs and goals to determine future impacts to applications and systems
- Stay current with emerging technologies and their potential use at Sun Life
What you need to succeed:
- Bachelors degree in computer science or a relevant field
- 7 years of progressive IT experience with full application development lifecycle
- Excellent communication skills able to articulate complex technical concepts to both technical and non-technical stakeholders
- Strong analytical skills with a keen eye for detail and the ability to assess alternatives risks and benefits
- A passion for continuous improvement and innovation
- Strong DevOps background with a focus on security and automation
- Hands-on experience with:
- Build and orchestration tools (e.g. Jenkins Maven Gradle JFrog Artifactory)
- Source code management tools (e.g. Bitbucket Git Azure DevOps Server)
- Automated deployment tools (e.g. Ansible Chef)
- Containerization (Docker Kubernetes)
- Cloud platforms and services (AWS preferred)
- Scripting languages (e.g. Python Shell Groovy)
- Infrastructure as Code tools (Ansible Terraform)
- Security tools (e.g. SonarQube JFrog Artifactory)
- Java Lambda functions and APIs
- Demonstrated ability to collect and interpret DevOps metrics to drive business and technical decisions
- Familiarity with AI/ML applications in cloud environments
Ideal Candidate will also have:
- Experience with Amazon Adobe Experience Manager (AEM) or other Cloud/SaaS platforms
- Knowledge of financial and insurance industries
We know there are endless tools in the DevOps toolbox and we dont expect you to be an expert on everything. Instead we value your enthusiasm for continuous learning and your willingness to explore new technologies. Were looking for someone who embraces the opportunity to experiment with various DevOps tools adapt to emerging trends and grow their skillset alongside our team.
Job Category:
IT - Digital DevelopmentPosting End Date:
18/12/2025Required Experience:
IC
Employment Type
Full-Time
