drjobs CRM Specialist

CRM Specialist

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1 Vacancy
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Job Location drjobs

Goteborg - Sweden

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are looking for an experienced CRM Specialist to join an exciting assignment. The role covers a wide range of CRM analytics and development tasks with a strong focus on data-driven insights and customer engagement.

Assignment Scope

  • Develop scalable forecasting models in Power BI
  • Work with customer segmentation and behavioral analysis
  • Update and optimize Salesforce data structures
  • Define and track loyalty KPIs
  • Review customer journeys and map relevant KPIs
  • Migrate dashboards and reports into a new datalake environment

Requirements

  • Proven proficiency in visualization and reporting tools such as Power BI and Qlik Sense
  • Academic background in data science statistics computer science mathematics or equivalent
  • Hands-on experience with Salesforce CRM and Salesforce Marketing Cloud
  • Strong SQL skills with the ability to transform and manage data
  • Excellent analytical mindset problem-solving ability and communication skills
  • Solid track record in CRM analytics customer segmentation and customer data interpretation

Meriting Qualifications

  • Experience with Salesforce environments advanced data visualization and cloud-based solutions (e.g. Azure)

Employment Type

Full Time

Company Industry

About Company

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