CRM Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for an experienced CRM Specialist to join an exciting assignment. The role covers a wide range of CRM analytics and development tasks with a strong focus on data-driven insights and customer engagement.
Assignment Scope
- Develop scalable forecasting models in Power BI
- Work with customer segmentation and behavioral analysis
- Update and optimize Salesforce data structures
- Define and track loyalty KPIs
- Review customer journeys and map relevant KPIs
- Migrate dashboards and reports into a new datalake environment
Requirements
- Proven proficiency in visualization and reporting tools such as Power BI and Qlik Sense
- Academic background in data science statistics computer science mathematics or equivalent
- Hands-on experience with Salesforce CRM and Salesforce Marketing Cloud
- Strong SQL skills with the ability to transform and manage data
- Excellent analytical mindset problem-solving ability and communication skills
- Solid track record in CRM analytics customer segmentation and customer data interpretation
Meriting Qualifications
- Experience with Salesforce environments advanced data visualization and cloud-based solutions (e.g. Azure)
Key Skills
- Junit
- Customer Service
- Freelancing
- Industrial Safety
- ACCA
- Arbitration
About Company
Since Merge was founded in 2003 under the Egyptian law, license # 505, Merge has been doing more than being a recruitment company by providing proactive tailored recruitment solutions that fit all types of organizations. Our philosophy is that no matter how large or small our client’s ... View more
