Front Desk Officer South
Front Desk Officer South
Posted on :
26-09-2025
Employer Active
1 Vacancy
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Job Description
- Answer all calls with a professional attitude and decorum.
Maintain accurate phone logs and transfer call logs with clear and understandable data. - Call screening & accurate placement.
- Handle all matters with the exchange and calls (in and outgoing) - Make sure the communication channels in use are always up and available.
Make sure that the front desk is always manned when you have to move away for breaks. - Greet all visitors with a professional attitude.
- Handle inquiries and complaints politely and professionally resolving the minor queries at the first point of contact. Escalate/forward all queries to relevant people in the organisation.
- Maintain a clean organised and welcoming reception area at all times.
Ensure promotional materials and signage are updated weekly - Implement a daily checklist for cleanliness and supplies achieving full compliance
- Record and distribute incoming mail within time as per SOPs.
- Make sure accuracy in outgoing mail documentation.
- Maintain In & Out Registers
- Complete all assigned special projects and tasks within the decided timelines.
Employment Type
Full Time
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