Human Services Navigator (Career Navigator)

Human Services Navigator(Career Navigator)
Location:Eastern Connecticut region main office in Willimantic American Job Center ability to travel regionally
Full time 40 hours with benefits

Required qualifications:

• Bachelors Degree inPsychology Sociology Human Development Counseling Workforce Development or other relevantdegree fieldplus three years related work experience (will consider reasonable alternative combination of education and experience)
• Ability to thrive withindiverse teams and serve people withdiversesocioeconomic racial and ethnic backgrounds.
• Excellent customer service and communication skills both verbal and written.
• Competency withMicrosoft Suite (including Outlook Word Excel) and Google Workspace (including Gmail Sheets Docs Drive).
• Capacity to complete data-entry tasks utilizing computer and web-based systems maintain accuracy and efficiency in fast-paced environment.
• Ability to travel within Eastern Connecticut and occasionally statewide with reliable transportation.
• Experience with Public Speaking and presentation skills for group workshops (preferably in-person and web-based).
• Manage Personally Identifiable Information and maintaining ethics and confidentiality surrounding sensitive information.
• Possess high energy and motivation to assist customers in challenging situations with designing individualized pathwaysto meet their employment goals.

Preferred qualifications:

• Strong understanding of job searching developing employment plans and employment goal setting for people with disabilities.
• Experience successfully managingdifficult conversations and coaching individuals towards successful goal attainment.
• Experience coordinating with BRS DOL DSS Care 4 Kids 211 and other regional support agencies.
• Knowledge of One Stop center services Adult Education programming Career Pathways post-secondary and employment partners and programs career planning resources job development and the business community in Eastern Connecticut.
• Bilingual preferred: English/Spanish
• Flexibility to work at multiple sites.

Position Responsibilities include:

• Provide career pathway guidance (post-secondary education/training & employment)
• Raise awareness ofemergingcareers and training opportunities
• Participate in recruitment orientation and enrollment activities
• Provide person centered case management services
• Administercomprehensive career assessment tools which may be industry specific; skill/aptitude-specific; interest inventories; & other tools relevant to customer needs
• Work with Business Services Team Vocational Rehabilitation staff and others to identify available mentoring and/or job opportunities for those completingtraining courses
• Ensuring customers are participatingin requirements of JFES program.
• Develop educational and career plans with participants
• Perform other duties as required and/or directed

At EASTCONN we believe that diversity is key to our success. We encourage candidates from all backgrounds to apply including those who may not meet every listed qualification. Your passion drive and perspective are what matter most to us.

As an EEO/AA employer EASTCONN provides equal opportunity and prohibits discrimination harassment and retaliation based upon a persons race color religion sex age national or ethnic origin disability veteran status sexual orientation gender identity gender expression or any other characteristic protected under applicable law and caste which is protected by our policies.

AA/EOE

M/F/D/V

M/F/V/H
A/A EOE