German Speakers Customer ServiceClaims (entry level)
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About the Role:
Were hiring fluent German speakers to join our customer service and claims team. German is the most important requirement if you can communicate confidently in German and English well teach you the rest.
This is a great opportunity to start your career in insurance with full training provided in claims handling systems and customer support.
What Youll Do:
- Help German-speaking customers with claims and policy questions via phone and email
- Guide customers through the claims process in a clear supportive way
- Handle queries and service requests with professionalism
- Learn to identify and escalate potential fraud
- Provide care and support to vulnerable customers
- Work with your team to deliver great service and meet performance goals
What You Need:
- Fluent German and English written and spoken (this is essential)
- Great communication skills and a friendly helpful attitude
- Willingness to learn no prior insurance experience needed
- Comfortable using a computer and learning new systems
We Provide:
- Full training no claims experience required
- A supportive team and structured onboarding
- Career development opportunities
- Competitive salary and benefit
Key Skills
- Cluster
- IT
- B2C
- Key Account
- AutoCAD Drafting
About Company
We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557Registered address : 3 More Lo ... View more
