Receptionist
Receptionist
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Job Description
- First point of contact for all patients.
- Answering calls.
- Making appointments or re-scheduling.
- Answering queries and complaints from patients and outside agencies signposting to the appropriate staff member as appropriate.
- Advising patients of practice procedures.
- Registering new patients.
- Accurately maintaining patient database and records photocopying filing and scanning.
About the Candidate
- Ability to work in a polite confidential and discreet manner respecting patients and colleagues at all times.
- Experience of working with the general public being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable.
About Us
The team at the Grove Surgery are extremely supportive and committed to fostering growth and development. As a teaching practice we are passionate about upskilling our current staff and creating a positive learning environment where everyone can thrive. We have acollaborative culture emphasis on staff development and commitment to delivering high-quality patient care.
The surgery itself is a large modern purpose-built facility equipped with the latest technology and resources to support high-quality patient care. Our commitment to innovation and continuous improvement ensures that both staff and patients benefit from a welcoming efficient and forward-thinking healthcare setting.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employment Type
Full-Time
