Business Control Specialist I Accounts Monitoring

As a Business Control Specialist I in the team of Operational Design Control and Resilience (ODCR ING the Netherlands) you will support the operational monitoring and control execution of ING Owned Bank Accounts (IOBAs) and SuspenseAccounts (SAs) across ING NL. You will play a key role in ensuring accurate reconciliation documentation and control evidencing to maintain compliance and reduce operational risk. This role is foundational to the teams ability to deliver high-quality assurance services and maintain INGs operational integrity.

Key Responsibilities

Operational Monitoring & Control Execution

• As a local control executor you will perform control monitoring of ING Owned Bank Accounts in accordance with the IOBA Minimum Control Standards and SA Financial Regulatory Regulation.
• Work in close collaboration with the Center of Expertise in ODCR Finance experts and Business owners to monitor the accounts for meeting compliant requirements.
• Support facilitate and advise the business domains in operationally monitoring the accounts for instance to enable the business to perform correct and compliant reconciliation and journalization of the IOBAs transactions including ledger matching and specifications delivery monthly.
• Execute quarterly sign-offs and yearly risk assessments for designated accounts to ensure compliance of the control standards in practice.
• Maintain oversight of suspense accounts including aging analysis and specification reporting.
• Collaborate with Finance and Business to ensure control execution aligns with expectations and policy requirements.

Process & Reporting

• Ensure all control activities are documented and stored in centralized platforms.
• Deliver quarterly reports on account status findings and control effectiveness.
• Support the transition to standardized and automated reconciliation tools (e.g. DUCO Intellimatch).
• Contribute to continuous improvement initiatives by identifying inefficiencies and proposing solutions.
• Monitor the effectiveness and compliant of the controls and make suggestions where needed to the business owners to stay compliant to the control standards.

How to Succeed

We hire smart people like you for your potential. Our biggest expectation is that you will stay curious keep learning and take on return we will back you to develop into an even better version of yourself!

About You

• Business-minded: You understand banking operations and financial flows.
• Risk-minded: You take pride in having your evidencing in order and can show the receipts.
• Detail-oriented: You spot discrepancies and ensure they are resolved.
• Collaborative: You work well with multidisciplinary teams and stakeholders.
• Proactive: You take initiative and suggest improvements.

What You Bring

• Bachelors degree with up to 3 years of relevant experience.
• Basic understanding of banking products and financial control processes.
• Strong documentation and reconciliation skills.
• Fluent in Dutch and also English.
• Familiarity with reconciliation tools and ledger systems is a plus.

Rewards and benefits

We want to make sure that its possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS) 3.5% of your gross annual salary

• 8% Holiday payment

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About Us:

With 60000 employees and operations in approximately 40 countries there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of whats possible and at the same time ensure you work with integrity and hold the customers interests at heart Do you want to be surrounded by progressive inspiring diverse and supportive colleagues Then there is no better place to invest your talents than at ING. Join us. Apply today.