Client Relations Administrator Contract (Remote)

Edgewood, NM - USA

Hourly Salary: $ 25 - 30

Posted on: 25-09-2025

Vacancies: 1 Vacancy

Job Summary

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is hiring for contract positions during our proxy shareholder voting season! The role of the Client Relationship Administrator is to provide superior client levels of service to our clients while acting as Broadridges face to the this role you will be the first point of contact for clients and address client concerns anticipate challenges and provide support through our robust suite of products and services. Additional responsibilities include communicating with existing clients over the telephone or through email to address their needs and provide guidance and industry expertise.

This is a contract position expected to last through the end of June 2026. This is a remote role.

Responsibilities:

Develops strong Client Relationships while ensuring Client Satisfaction through Net Promoter Score (NPS) results.

Works with ShareLink/Streetlink client base to efficiently plan proxy and interim distributions for registered and beneficial shareholder bases

Works with a more complex client base to plan proxy and interim distributions accurately and efficiently for both Registered and Beneficial shareholder base.
Provides timely and accurate updates to clients regarding mailing status voting and other inquiries and issues that may arise over the course of the project.
Partners with other team members as well as other departments to continually add efficiency to our internal processes as well as to increase client satisfaction.
Appropriately communicates and escalates external client concerns in a timely manner to mitigate risk.
Updates and monitors internal reports to ensure the timely and efficient progress of each campaign.
Solves problems with straightforward situations; analyzes possible solutions using technical experience sound judgment and precedents.
Understands key business drivers; uses this understanding to solve problems and advise clients accordingly.
Will be expected to work more independently requiring moderate levels of guidance.

Qualifications:
2-3 years experience in a client service or client-facing role
Ability to work in a fast-paced high-pressure environment
Must be detail oriented demonstrate the ability to multi-task and have excellent time management skills
Outstanding presentation written and verbal communication skills
Possess the ability to establish good personal and working relationships with clients

Proficiency in Microsoft Excel and Word and working knowledge of Access

The pay rate for this position is $25.00 - $30.00 per hour. Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

For this role all Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits as applicable. Apply by clicking the application link and submitting your information. The deadline to apply for this role is 4/1/26.

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.

Required Experience:

Unclear Seniority