Division of Aging and Adult Services (DAAS)
Adult Protective Services (APS)
11518 East Apache Trail Apache Junction Arizona 85220

Salary: $21.5021 - $22.5962 Hourly

Grade: 18

Closing Date: 10/02/2025

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come Join the DES Team!

Do you have a desire to support the vulnerable Adult Protective Services (APS) seeks individuals to join our team as an APS Field Investigator. As an investigator you will investigate allegations of abuse neglect and exploitation of vulnerable adults (those unable to defend themselves) 18 years of age or older. This is an ideal position for someone who is highly motivated has problem solving and decision-making skills enjoys working independently in the field and can provide comfort and resources to those who need help. You will interact with adults and family members in their home or care facilities and coordinate with external partners that range from caregivers medical personnel police public fiduciaries the public and others in the course of your investigations. If you are passionate about protecting the most vulnerable adults in Arizona we want you on our team!Please review the video to learn more about the APS Investigators role and responsibilities - Duties:

Essential duties and responsibilities include but are not limited to:

Investigates assesses evaluates documents and provides referral of appropriate services for the most complex case investigations involving vulnerable and incapacitated adults 18 years of age or older alleged to be abused neglected and/or exploited.
Determines if there is a need for protective and/or social services.
Makes time-sensitive contacts with clients and interviews anyone who may have information regarding the situation.
Writes various assessments and summaries regarding the case.
Analyzes a variety of complex documents.

Knowledge of:

Physical and behavioral indicators of neglect and abuse of adults with mental disabilities or seriously mentally ill and frail elderly
Case investigation and social work practices and principles (e.g. elder rights psychological abuse adult maltreatment etc.)
Appropriate interventions for a variety of behavioral developmental and psychological symptoms

Skills in:

Oral and written communication
Time management and organization
Critical thinking
Using computer software packages (e.g. Excel Word Google Suite etc.)

Ability to:

Understand and apply Federal and state statutes APS regulations policies and procedures related to reporting of vulnerable adult maltreatment.
Write clear concise and accurate reports.
Quickly assess prioritize and process report cases when received.
Handle clients and callers in a professional calm manner eliciting information quickly and efficiently.

The ideal candidate for this position will have:

Bachelors or Masters Degree in Social Work Criminal Justice Rehabilitation Healthcare or a closely related field OR

One (1) year of experience providing professional Case Management / Investigations Services (Intake Needs Assessment Service Planning and Monitoring and Evaluation)

In-state travel is required. Drivers License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. Thelicense must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R.11).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.
Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
A.R.S. 41-1968 Each employee of the department who has contact with children or vulnerable adults shall have a valid unrestricted Level One fingerprint clearance card issued pursuant to section A.R.S. 41-1758.07.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Flexibility in willingness to work longer shift hours or after-hours coverage if necessary.

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

For questions about this career opportunity please contact Francine Halle at or

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Francine Halle at or Requests should be made as early as possible to allow time to arrange the accommodation.