Our Body Shop Assistant Manager supports the Manager in daily operations oversees staff ensures excellent customer service and helps achieve sales targets.
Key Responsibilities
Operational Support: Assist the Body Shop Manager in managing daily operations including inventory management staff scheduling and ensuring compliance with company policies.
Staff Supervision: Supervise and train staff ensuring they provide excellent customer service and meet performance standards.
Customer Interaction: Handle customer inquiries complaints and feedback ensuring a positive experience.
Sales and Marketing: Collaborate with the Manager to implement sales strategies and promotional activities to drive performance.
Administrative Tasks: Perform administrative duties such as monitoring sales data managing payroll budgets and preparing reports.
Qualifications
Experience: Typically requires 2-3 years of experience in a retail environment with at least 1 year in a leadership or supervisory role.
Education: A high school diploma is usually required; a college degree may be preferred by some employers.
Skills: Strong leadership communication and organizational skills are essential. Proficiency in using retail management software and point-of-sale systems is also important.
Required Experience:
Manager
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